Account Manager - Data Center

Data Center Account Manager Full Time Chicago, IL

We offer a full benefits package, PTO, weekly pay, and more!

Rate: $75,000/Year

We help make your world a safer place.

Are you a motivated and experienced security professional looking for the next step in your career? The Downtown Chicago Area has an exciting opportunity for an Account Manager! We are seeking a personable, dedicated individual to supervise a team of security officers to ensure operational effectiveness.

The ideal candidate will be equipped in handling scheduling, payroll processing, and site training. They must have previous experience in developing a high performing team with strong customer service skills and great communication while adhering to our core values; Integrity, Vigilance, & Helpfulness.

What Your Day May Look Like

• Manage a shift and/or segment of guarding operations at multiple sites, including supervision of subordinate officers and supervisory staff.
• Meet with line management and/or client representatives for status updates and to address any actual or potential problems.
• Ensure that service expectations are being met through regular contact with clients.
• Participate in and coordinate with line management regarding the orientation, training, development, and retention of high-caliber staff.
• Maintain and submit payroll records and other employee and business information, review client and company report for accuracy and timeliness.
• Communicate and coordinate scheduling, staffing, equipment, record keeping, and related matters, to ensure smooth delivery of services.

What We Offer

• Medical, Dental, Vision, Life, AD&D, Disability Insurance, plus 401K options.
• 10 Vacation Days Accrued.
• 6 Sick Days.
• 4 Floating Holidays per year.
• Holidays honored - New Year's Day, Memorial Day, Independence Day, Labor Day, Thanksgiving Day, Day after Thanksgiving, and Christmas Day.
• Paid Family Leave - up to 12 weeks a year in accordance with State Law.
• Paid Weekly (every Thursday).
• Employee Assistance Program.
• Discounts on childcare, pet daycare, vehicles, electronics, cell phone plans, travel, and more!

Position Requirements

• Must be at least 18 years of age.
• High school diploma or GED required.
• 1 year of Account Manager experience and 3-5 years supervisory / management experience required.
• Must have 5+ years of customer service experience.
• CPR/AED/First Aid certification required.
• Additional experience in scheduling, payroll, and training is preferred.
• Proficient in basic computer and technology use.
• Strong planning, organizing, and leadership skills.
• Ability to take initiative, achieve results, and meet deadlines.
• Reliable and self-motivated.
• Strong customer service and interpersonal skills a must.
• All candidates must be willing to participate in Securitas' pre-employment screen process, including drug screen and background investigation.

Join our team and help make our world a safer place.