Box Truck Driver (Donations Transportation Manager)

More Than Words Donations ManagerMore Than Words (MTW) is a social enterprise that empowers youth, ages 16-24, who are in the foster care system, court involved, homeless, or out of school to take charge of their lives by taking charge of a business. By working as a team to manage their own retail and online used book business and community space, youth develop the employment skills, leadership, and self-confidence they need to successfully transition to adulthood.The OpportunityMore Than Words (MTW) seeks a Donations Manager (DM) to drive one of our box trucks to handle pick-up and delivery of donated books, media, clothing, and housewares from private homes, businesses, libraries, and community groups on a weekly basis in support of our two youth-run retail and online stores. The ideal candidate is a flexible, hard-working individual who is comfortable driving the MTW truck and/or MTW van in the Boston Metro area. This is a full-time salaried position. MTW strongly encourages applications from individuals with previous truck/moving experience. This position reports to the Director of Business Development.Key responsibilities of the Book Donations Manager include:Safely drive one of our box trucks or vans and manage all pickups in the community with a youth employeeOversee all logistics for ongoing donation pickups in the MTW van or truckServe as a brand ambassador in the community by educating donors about the mission of MTW and additional ways to engage in and support our workCoach youth on how to represent MTW in the community and cultivate connections with donors during pickupsManage our warehouse on a regular basis to ensure that MTW has an efficient system in place for keeping both locations stocked with donations during the winter months. This includes running youth and volunteer shifts on occasion at MTW's storage facilityManage youth-engaged business development shifts to source inventory through outreach and cultivation effortsSupervise and train youth on business development shifts to coordinate book drives, respond to inquiries and strategize marketing efforts to drive inventory donationsManage Salesforce.com database system to track all book donations and schedule pickups in the communityCoach youth to effectively follow up with donors with appreciation efforts including written thank you notes, newsletter articles, invitations for tours and visits, and follow up involvementOverall support of training, strategy, and operations of the departmentSupport the adult and youth team with overall operations of the business training programs, including some work at night or during the weekendContribute as a team member within the Business Development Department to identify ways to strengthen operations, improve training for youth and address challenges as they ariseEnforce all policies and expectations with our youth and serve as a "keeper of the model" to support youth to succeed at MTW and achieve outcomeRequired Qualifications:Have at least 3+ years of work experience, preferably in business or salesMust have or obtain a DOT medical exam and commercial motor vehicle certificationBe willing to become forklift certified to help support the warehouse operations, as neededHigh energy, positive, motivating and enjoy teaching, training and supervising new learnersWill easily empower others to problem solve, stick with it when things get tough, and ensure the highest levels of customer service and professionalismMust be willing to engage in a large amount of heavy lifting and labor that comes with sourcing tens of thousands of donations each monthAbility to lift boxes 40+ lbs. on a regular basis is a mustExperience with recruiting in-kind donations, managing relationships, as well as Salesforce.com database software, is preferredDriving Requirements:This is a non CDL PositionMust have box truck or van driving experienceMust be at least 25 years old to meet insurance requirementsMust have obtained a driver's license at least 3 years prior to meet insurance requirementsMust have a safe driving record to meet insurance requirementsSchedule: M-F 8:30-4:30. 2-3 weekends per year if there is an eventCompensation: $56,000-$60,000 ; commensurate with skills and experienceBenefits:Medical and Dental Insurance401K with up to 3.5% Employer MatchOptional tax saving Flexible Spending Accounts (FSA) for health, dental, dependent care, transportation and parkingGenerous paid vacation and sick timeSignificant growth opportunities and professional developmentEmployee DiscountsTo apply: Please include both resume and cover letter.All of MTW's sites are commuter friendly and are conveniently located near public transportation.Background ChecksMore Than Words requires all staff, service members, volunteers, board members and youth over 18 years of age to undergo background checks. More Than Words is a CORI friendly organization and reviews CORIs on a case-by-case basis.MTW EEO StatementMTW is an equal opportunity employer, fully committed to achieving a diverse and inclusive workplace that embraces and encourages applicants of every background. The organization's policy regarding equal employment opportunity means that all decisions regarding recruitment, hiring, benefits, wage and salary administration, scheduling, disciplinary action, and termination will be made without unlawful discrimination on the basis of sex, gender, race, color, age, national origin, religion, disability, medical condition, genetic information, marital status, sexual orientation, gender identity or expression, citizenship status, pregnancy or maternity, veteran status, or any other status protected by applicable federal, state or local law. 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