Complex Scheduler (Hilger Face Center) .6 FTE

Complex Scheduler

The Hilger Face Center focuses solely on the face and has been the leading clinic for facial plastic surgery in Minneapolis for over 30 years. Our paramount goal is to create flattering enhancements for patients that work naturally and harmoniously with your existing features. We offer both surgical and non-surgical procedures which include Facial Aesthetic Improvements/Enhancement, Aging Face and Facial Rejuvenation, Facial Skin Cancer Treatment and Reconstruction, Nasal Obstruction and shape, Facial Paralysis and Facial Movement Disorders and Reconstruction of the Face, Head and Neck.

What you will do as a Complex Scheduler:

• Responsible for scheduling and coordinating multiple services including but not but limited to appointments, imaging, labs, procedures, surgeries, and treatments
• Collaborates with providers, clinic staff, schedulers, across multiple different departments, locations, and outside organizations (when needed) to ensure services are timed, coordinated, and sequenced appropriately and all associated activities are complete
• Serves as a single point of contact for coordinating appointments, procedures/surgeries, labs, imaging, or treatments
• Accurately navigates and translates complex service protocols, tools, standard work, and information to ensure appropriate services are delivered
• Follows standard processes and workflows to ensure safety and reliability
• Prepares, manages, and updates the daily schedule/calendars for physicians who deliver care (procedures, surgeries, clinic appointments) at different locations such as outreach clinics, hospitals, procedure centers
• Review and respond to patient messages sent to the Epic in-box or through MyChart

What you will need:

• High school diploma or GED
• Two years' experience, in a healthcare setting/practice completing scheduling and registration of appointments, templating schedules in Epic and providing administrative medical support
• Knowledge of basic medical terminology

Location: 5050 France Ave S, Edina, MN 55410

Hours:.6 FTE, 24 hours per week

Benefits: This is a benefit eligible position: Competitive wages, Healthcare (including vision & dental), 401K, parking & tuition assistance and more!

Compensation: 21.62 - 31.35 USD Hourly

At M Physicians we believe in pay transparency and equity. The compensation for each position is based on experience, skills, qualifications, and other role-specific considerations. Our total compensation is designed to support your well-being, career growth, and work-life balance.

University of Minnesota Physicians (M Physicians), a non-profit organization headquartered in Minneapolis, seeks motivated individuals for both clinical and non-clinical roles to drive innovation in health and medicine. Our inclusive culture offers competitive salaries, excellent benefits, and the opportunity for career development in the exciting field of health care to over 1,200 physicians, 300 advanced practice providers, and 2,200 health professionals and staff across Minnesota and beyond.

Join us on a mission to advance medicine.

We are an equal opportunity employer and value diversity at our company. We do not discriminate on the basis of race, religion, color, national origin, sex, gender, gender expression, sexual orientation, age, marital status, veteran status, or disability status. We will ensure that individuals with disabilities are provided reasonable accommodation to participate in the job application or interview process, to perform essential job functions, and to receive other benefits and privileges of employment.