Digital Skills Coordinator (Part-Time)

Digital Skills Coordinator

Veterans Multi-Service Center (VMC) is a leading non-profit organization dedicated to serving veterans and their families. We provide a comprehensive range of services designed to empower veterans to overcome challenges, achieve their goals, and thrive in their communities.

VMC is committed to fostering a workplace culture where diverse voices are respected and valued, ensuring a safe and inclusive environment for all employees. We utilize data-driven strategies to demonstrate how our workforce consistently prioritizes and delivers quality client service from program entry through to exit, aligning directly with our mission to serve veterans and their families.

Position Overview

The Digital Skills Coordinator is responsible for training program participants in digital literacy related to gaining employment and oversees regionally based data skills workstations. The Digital Skills Coordinator is responsible for working with the supervisor for all tracking and reporting of program outcomes. This position is responsible for design, delivery, and management of comprehensive, client-focused, and progressive digital skills through their experience and knowledge of all current Microsoft platforms including Microsoft Windows 10 Professional. In addition, the Digital Skills Coordinator is responsible for delivering job search techniques, resume writing and interview skills to program participants.

Key Responsibilities

• Responsible to engage, enroll and train 60+ participants annually in coordination with VMC New Jersey Programs.
• Develops curriculum and training in an individualized manner through the creation of an individualized service plan.
• Provides each participant with job search techniques, resume writing and interview skills, baseline computer literacy, and an overview and introduction to basic business software packages.
• Request, issues and tracks technology given to program participants in accordance with program and agency requirements.
• Develop, run, and distribute reports on training and community outreach events as scheduled or upon requests from management and funder.
• Always maintains client confidentiality.
• Demonstrates professional and respectful behavior when interacting with clients, staff, and management.

Qualifications

• Bachelor's degree or equivalent work experience in communications, marketing, digital media, graphic design, or a related field.
• Minimum of two years' experience managing digital content in a nonprofit or mission-driven environment.
• Proficiency with social media platforms, content scheduling tools, and graphic design software (e.g., Hootsuite, Canva, Adobe Creative Suite).
• Experience with website management (e.g., WordPress or other CMS).
• Excellent written and verbal communication skills, with a keen eye for detail.
• Strong visual storytelling and content creation skills, including basic video editing.
• Knowledge of email marketing platforms (e.g., Mailchimp, Constant Contact) and analytics tools (e.g., Google Analytics, Facebook Insights).
• Ability to work independently and collaboratively under deadlines.
• Creative thinking, initiative, and strong organizational skills.
• Valid driver's license and access to reliable transportation preferred.