HR & Admin Specialist

HR And Administrative ManagerGlide Cleaners has grown from a small residential window cleaning company to over $10M in revenue in four years, and we're on track to double again. We're looking for one sharp, personable person to take ownership of the HR and administrative work that currently lands on our executives' desks.This role is roughly half HR and half operational problem-solving.Hiring and OnboardingCoordinate hiring — post openings, screen resumes, schedule interviews, and make candidate welcome callsOwn onboarding: offer letters, I-9s, W-4s, background checks, welcome packets and swag, system access setupHandle offboarding, including exit interviews and system access removalEmployee Support and ComplianceMaintain accurate employee records in our HRIS and support each payroll cycleReview time clocks and manage time-off requests with attention to staffing coverageHelp launch and administer our benefits program, going live January 2027Maintain progressive discipline documentation and support performance improvement plansAdvise region and branch managers on employee situations requiring tact and good judgmentManage annual paperwork cycles including W-2s, 1099s, and open enrollmentCulture and CommunicationOwn employee recognition — birthdays, work anniversaries, new hire introductionsPlan company culture events and celebrationsSend company announcements, holiday reminders, and policy updatesCoordinate incentive and rewards program fulfillmentAdministration and OperationsResearch and resolve state agency notices, registrations, and compliance filings across multiple statesPrepare and send outbound correspondence, including refund checks, service agreements, and cancellation confirmationsOwn procurement — source and order office supplies, swag, uniforms, and equipment, and manage vendor accountsKeep the office clean, stocked, and welcomingCalculate and verify customer loyalty commissions using dashboard data and manual reviewServe as primary contact for our staffing partner on payroll, timesheets, attendance, PTO, and candidate screeningBuild repeatable processes and documentationResponsibilities will phase in over your first year rather than landing all at once.About the fit: We weight personality as heavily as experience. We're looking for someone who brings good energy, genuinely likes people, has a sense of humor, and makes the office better by being in it.Compensation & benefits: $52,000–$67,000 salary depending on experience, plus bonus and a full benefits package launching January 2027 — a program you'll help build. This is our first dedicated HR hire, and the role will grow as quickly as you can grow it.Glide Cleaners is an equal opportunity employer.What we're looking for2+ years in HR, office management, recruiting coordination, or a comparable operational roleExperience with onboarding, employee records, or benefits administrationDiscretion handling sensitive employee mattersStrong problem-solving ability — much of this role is ambiguous, unglamorous problem-solving with no instructionsStrong organizational skills; this role touches many areas at onceComfort working in an HRIS, solid spreadsheet skills, and the ability to learn new software quicklyExcellent interpersonal skills — collaborative, warm, and easy to work withSHRM-CP or PHR certification a plus