Customer Service Representative Adlee Conaway Insurance Agency

Job Description

Job Description

The Customer Service Representative at Adlee Conaway Insurance Agency plays a vital role within a small team, providing multichannel support to customers. This position involves handling customer inquiries, processing insurance claims occasionally, and ensuring thorough documentation while using a specific CRM system daily. The representative helps maintain strong client relationships through effective problem resolution and follow-up communication.

 

Responsibilities

• Provide customer support across multiple channels
• Process insurance claims as needed
• Deliver accurate policy information
• Resolve customer issues promptly
• Maintain detailed communication and documentation
• Follow up to ensure customer satisfaction
• Must be willing to obtain property and casualty insurance license & life and health

 

Required Qualifications

• Minimum 1 year of experience in customer service

 

Preferred Qualifications

• Associate degree in Business or related field

Company Description

About Adlee Conaway Agency

At Adlee Conaway Agency, we’re dedicated to providing personalized insurance solutions to our clients, backed by a passionate and knowledgeable team. As an established leader in the industry, we take pride in offering a supportive, growth-oriented environment where our employees thrive. Our commitment to professional development, community engagement, and a strong team culture makes us an excellent place to build a rewarding career. We prioritize fostering relationships, not only with our clients but within our team, to create a dynamic and engaging work atmosphere. Join us and become part of a company that values hard work, integrity, and the success of its people.

Company Description

About Adlee Conaway Agency\r\n\r\nAt Adlee Conaway Agency, we’re dedicated to providing personalized insurance solutions to our clients, backed by a passionate and knowledgeable team. As an established leader in the industry, we take pride in offering a supportive, growth-oriented environment where our employees thrive. Our commitment to professional development, community engagement, and a strong team culture makes us an excellent place to build a rewarding career. We prioritize fostering relationships, not only with our clients but within our team, to create a dynamic and engaging work atmosphere. Join us and become part of a company that values hard work, integrity, and the success of its people.