General Manager Tru by Hilton

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General Manager

Come join the Award-winning Magnus Hotel Management team at our 90 room Tru by Hilton Salt Lake City Airport where we strive to be one of the best hotels in Northern Utah. Guest satisfaction is a top priority. We work together as a team to create a culture of safety, quality and integrity.

About you:

What does hospitality mean to you? Do you like getting to know new people from all over? Or do you like seeing them smile after a good night's stay? Whatever it is, your drive to make people feel welcome is important to us. People who fit well here have a commitment to quality & people in everything they do. Our team members understand the importance of a home away from home and try there best to make people feel at home here.

About us:

Our team members understand our vision, contribute to our mission, thrive on hard work and good, honest values. We empower on-site staff to take responsibility and pride in their hotel.

A day in the life:

• Directs the daily activity of the entire property. Responsible for operating a quality hotel and providing high level guest service. Responsible for attaining annual plan goals.
• Perform administrative duties including reading and writing reports, dictating memorandums, and orally communicating with guests, managers, Corporate Office and local associations. Critically review reports of occupancy and revenue. Make judgments and implement changes to maximize profits. Supervise development and revision of annual plan, including budget and marketing plan.
• Interview, hire, supervise and counsel department managers in the efficient operation of their respective area(s). Manage, develop, and delegate improvement plans for operation. Review performance of management team.
• Participate in community affairs and maintain positive public image for the hotel. Meet with potential and current clients and promote the hotel.
• Physically tour and visually inspect property daily. Monitor cost control, property condition, cleanliness and quality of product and service throughout the hotel. Greet and maintain rapport with employees and customers.
• Report any third-party audit requests, regulatory agency property visits, incidents, accidents, and notices of pending litigation to Magnus Hotel Management Corporate Office.
• Successfully pass all internal Magnus Hotel Management audits of specific departments.
• Responsible for the overall performance of personnel policies and procedures at the property. Recommends termination, when appropriate, for all employees.
• Hold weekly staff meetings with department heads.
• Ensure that all required reports are submitted to the Magnus Hotel Management Corporate Office on a timely basis.
• Create and maintain a "guest first" priority throughout the property.
• Create new programs in response to market conditions and revenue opportunities. Develop a goal-oriented business plan to support the financial goals.
• Responsible for the overall performance of all Magnus Hotel Management and franchise policies and procedures at the property.
• Ensure that effective cash and asset controls are in place throughout the property.

Skills you'll need:

• ONQ Required
• High School Diploma or GED required. Bachelor's Degree in Business Management, Hospitality, or a related field preferred.
• Prior General Manager experience in the hospitality industry required.
• Previous experience creating and managing a budget, product sales, and operational programs/initiatives is required.
• Ability to use a computer, familiar with MS Word and Excel.
• Ability to read, write and understand English. Bilingual English/Spanish helpful.
• Strong leadership and a professional image.
• Excellent interpersonal, written, and verbal communication skills.
• Self-started with high energy.
• Ability to stand/walk for entire shift.
• Lift up to 25lbs occasionally.

Benefits and Rewards:

Compensation DOE. Fulltime employees are offered Health, dental and vision insurance; basic life and AD&D insurance; paid time off and Holiday pay.

Magnus Hotel Management (MHM) is a Drug-Free Workplace and an EEO employer.

Job Type: Full-time

Pay: $65,000.00 - $75,000.00 per year

Benefits:

• Dental insurance
• Employee assistance program
• Employee discount
• Health insurance
• Life insurance
• Paid time off
• Vision insurance

Schedule:

• 8 hour shift
• Monday to Friday
• On call
• Weekends as needed

Ability to commute/relocate:

• Salt Lake City, UT: Reliably commute or planning to relocate before starting work (Required)

Education:

• Bachelor's (Preferred)

Experience:

• Hotel management: 3 years (Required)

Work Location: In person