Risk Manager

Department: 11204 Enterprise Corporate - Risk Management

Status:

Benefits Eligible:

Hou rs Per Week:

Schedule Details/Additional Information:

This is a hybrid role requiring flexibility to go on-site throughout the Greater Charlotte Market. Will participate in an on-call rotation for evenings, weekends, and holidays.

Pay Range:

Identifies and evaluates risk in all areas of healthcare operations and champions the enterprise Advocate Risk Management Program at the assigned site(s) with the overall objective of improving clinical outcomes, team member safety, and reducing risk and financial loss.

Major Responsibilities:

Proactively manages and coordinates the Risk Management Program at assigned site(s) to align within industry standards and ensure patient safety and quality of care. Site expert and resource for all legal and medical risk subjects.

Partners with site operational, executive, and medical staff leadership to implement measures and further risk reduction and patient safety objectives. Keeps appropriate management and leadership informed of region and site-based issues; coordinates communication within the site.

Manages, addresses, and coordinates health outcomes, risk identification, loss prevention, and claims management to support patient care quality and address potential financial, physical, and reputational risks. Identifies high-risk areas and performs proactive risk assessments and mitigation strategies.

Participates in site safety meetings and weekly risk huddles.

Strategizes and oversees the educational needs of the assigned site(s) and identifying content experts and speakers to ensure quality content.

Oversees site adverse event reporting, investigation, and resolution processes. Reviews and investigates all assigned site(s) incidents and events in collaboration with patient safety, regulatory, quality, claims, legal, compliance, patient relations, and other departments.

Education:

Bachelor’s degree in healthcare administration or related field required.

Certification / Registration / License:

Certified Professional in Patient Safety (CPPS) designation issued by the Certification Board for Professionals in Patient Safety (CBPPS) needs to be obtained within 1 year, or

Certified Professional in Health Care Risk Management designation issued by the American Hospital Association (AHA) needs to be obtained within 1 year, or

Similar license or certification.

Work Experience:

Typically requires 5 years of experience in a system healthcare setting, experience with risk management, healthcare law, patient safety and quality.

Knowledge / Skills / Abilities:

Demonstrated ability leading collaborative activities, chairing meetings and making presentations to physicians and executive leadership.

Demonstrated ability to work and function in a complex corporate, system environment.

Ability to communicate effectively with individuals of diverse backgrounds from all disciplines and levels of the organization. Must be comfortable and able to effectively and compassionately communicate with patients, claimants, and family members regarding difficult topics.

Strong decision-making and critical thinking skills.

Strong ability to manage multiple teams of people and projects simultaneously.

Must be proficient in Microsoft Office (Excel, Access, PowerPoint and Word) or similar products.

Demonstrated expertise in statistical/data analysis, data presentation, organizational ability, and attention to detail.

Demonstrated ability to draft comprehensive reports and memos regarding all areas pertaining to the Risk function.

Physical Requirements and Working Conditions:

Generally exposed to a normal office environment.

Operates all equipment necessary to perform the job including computer use.

Exposure to road and weather hazards during job-related trips.

Must be able to sit, stand, bend, and lift frequently throughout workday.

Must be able to walk sufficiently to cover entirety of site/facility.

Must have clear speech, hearing and vision.

Preferred Job Requirements:

Experience

Nursing or other clinical knowledge, background, and experience preferred.

DISCLAIMER

All responsibilities and requirements are subject to possible modification to reasonably accommodate individuals with disabilities.

This job description in no way states or implies that these are the only responsibilities to be performed by an employee occupying this job or position. Employees must follow any other job-related instructions and perform any other job-related duties requested by their leaders.

Our Commitment to You:

Advocate Health offers a comprehensive suite of Total Rewards: benefits and well-being programs, competitive compensation, generous retirement offerings, programs that invest in your career development and so much more – so you can live fully at and away from work, including:

Compensation

• Base compensation listed within the listed pay range based on factors such as qualifications, skills, relevant experience, and/or training

• Premium pay such as shift, on call, and more based on a teammate's job

• Incentive pay for select positions

• Opportunity for annual increases based on performance

Benefits and more

• Paid Time Off programs

• Health and welfare benefits such as medical, dental, vision, life, and Short- and Long-Term Disability

• Flexible Spending Accounts for eligible health care and dependent care expenses

• Family benefits such as adoption assistance and paid parental leave

• Defined contribution retirement plans with employer match and other financial wellness programs

• Educational Assistance Program

Note: Eligibility for programs listed above may depend on your FTE or status (e.g., full-time, part-time, per diem, temporary, etc.); please ask a Recruiter for more information during an interview.

About Advocate Health

Advocate Health is the third-largest nonprofit, integrated health system in the United States, created from the combination of Advocate Aurora Health and Atrium Health. Providing care under the names Advocate Health Care in Illinois; Atrium Health in the Carolinas, Georgia and Alabama; and Aurora Health Care in Wisconsin, Advocate Health is a national leader in clinical innovation, health outcomes, consumer experience and value-based care. Headquartered in Charlotte, North Carolina, Advocate Health services nearly 6 million patients and is engaged in hundreds of clinical trials and research studies, with Wake Forest University School of Medicine serving as the academic core of the enterprise. It is nationally recognized for its expertise in cardiology, neurosciences, oncology, pediatrics and rehabilitation, as well as organ transplants, burn treatments and specialized musculoskeletal programs. Advocate Health employs 155,000 teammates across 69 hospitals and over 1,000 care locations, and offers one of the nation’s largest graduate medical education programs with over 2,000 residents and fellows across more than 200 programs. Committed to providing equitable care for all, Advocate Health provides more than $6 billion in annual community benefits.