Frozen Food Supervisor

Job Description

Why choose us?

Are you ready to take the next step in your career? Join us for an exciting opportunity at Albertsons Companies, where innovation and customer service go hand-in-hand!

At Albertsons Companies, we are looking for someone who's not just seeking a job, but someone who wants to make an impact. In this role, you'll have the opportunity to lead, innovate, and contribute to the growth of a company that values great service and lasting customer relationships. This position offers the chance to work in a fast-paced, dynamic environment that's constantly evolving.

Position Summary
The Frozen Supervisor provides leadership and direction for the daily operation of the Frozen Department. This position helps ensure frozen merchandise is properly stocked, rotated, organized, and merchandised while maintaining product availability, inventory control, shrink reduction, cleanliness, food safety, and excellent customer service.
Key Responsibilities

• Provide leadership and direction to associates working in the Frozen Department.
• Ensure frozen cases, shelves, endcaps, and displays remain fully stocked, organized, clean, and visually appealing.
• Stock and replenish frozen foods, ice cream, frozen meals, vegetables, desserts, and other department merchandise as needed.
• Monitor inventory levels and assist with ordering to maintain appropriate product quantities.
• Receive, organize, and properly store incoming frozen merchandise.
• Follow proper product rotation procedures and regularly check expiration and sell-by dates.
• Monitor product quality and promptly remove damaged, expired, thawed, or unsellable merchandise.
• Maintain proper cold-chain procedures and ensure frozen products remain at appropriate temperatures.
• Assist with inventory management and identify opportunities to reduce shrink, damages, and product loss.
• Maintain organized backstock to support efficient stocking and replenishment.
• Ensure promotional and advertised products are properly stocked, displayed, and signed.
• Maintain accurate pricing, shelf tags, and product placement throughout the department.
• Build and maintain displays according to merchandising standards and promotional plans.
• Monitor department conditions throughout the shift and respond quickly to low-stock and out-of-stock items.
• Maintain clean and organized freezers, cases, shelves, backroom storage areas, and workspaces.
• Ensure freezer doors, shelves, and display areas remain clean and free of excessive frost, ice, or debris.
• Follow all food safety, sanitation, health, and workplace safety requirements.
• Ensure associates safely use stocking equipment and follow proper frozen product-handling procedures.
• Communicate inventory concerns, out-of-stocks, equipment or temperature issues, staffing needs, and other operational concerns to store leadership.
• Assist with opening and closing responsibilities as assigned.
• Support other departments and store operations as needed.

Leadership Expectations

• Lead by example and maintain a professional, positive, and productive work environment.
• Provide associates with clear assignments, expectations, and appropriate follow-up.
• Train and coach associates on stocking, rotation, merchandising, food safety, and Frozen Department standards.
• Monitor associate productivity and ensure assigned responsibilities are completed accurately and efficiently.
• Promote teamwork, accountability, urgency, and excellent customer service.
• Maintain a visible presence in the department and respond quickly to customer and associate needs.
• Adjust priorities based on freight volume, inventory levels, staffing, and business needs.
• Identify opportunities to improve product availability, department organization, merchandising, and shrink.
• Communicate equipment or refrigeration concerns promptly to appropriate leadership.
• Help ensure the department remains clean, stocked, organized, and customer-ready throughout the day.

Qualifications

• Previous retail, grocery, frozen food, stocking, warehouse, or related experience preferred.
• Previous leadership or supervisory experience preferred.
• Knowledge of frozen products, stocking, rotation, merchandising, and inventory practices preferred.
• Strong customer service and communication skills.
• Strong organizational and time-management skills.
• Ability to provide direction and support to associates.
• Ability to prioritize multiple responsibilities in a fast-paced environment.
• Ability to work independently while contributing effectively as part of a team.
• Must be dependable, organized, professional, and able to demonstrate good judgment.
• Ability to work a flexible schedule based on business needs, including early mornings, evenings, weekends, and holidays.

Physical Requirements

• Ability to stand and walk for extended periods.
• Ability to bend, reach, squat, kneel, push, pull, and perform repetitive motions.
• Ability to regularly lift and move frozen products, cases, boxes, and department supplies as required.
• Ability to push and maneuver stocking carts and other department equipment.
• Ability to work for extended periods in freezer and cold-temperature environments.
• Ability to safely operate stocking and department equipment after receiving appropriate training.

We also provide a variety of benefits including:

• Competitive wages paid weekly

• Access to up to 50% of your earned wages before payday, via our partnership with Stream

• Associate discounts
• Health and financial well-being benefits for eligible associates (Medical, Dental, 401k and more!)
• Time off (vacation, holidays, sick pay). For eligibility requirements please visit myACI Benefits
• Leaders invested in your training, career growth and development
• An inclusive work environment with talented colleagues who reflect the communities we serve

Our Values - Click below to view video: ACI Values

About Us

Albertsons Companies is at the forefront of the revolution in retail. Committed to innovation and fostering a culture of belonging, our team is united with a unique purpose: to bring people together around the joys of food and to inspire well-being. We want talented individuals to be part of this journey!


Locally great and nationally strong, Albertsons Companies (NYSE: ACI) is a leading food and drug retailer in the U.S. We operate over 2,200 stores, 1,732 pharmacies, 405 fuel centers, 22 distribution facilities, and 19 manufacturing plants across 34 states and the District of Columbia. Our well-known banners include Albertsons, Safeway, Vons, Jewel-Osco, ACME, Shaw's, Tom Thumb, United Supermarkets, United Express, Randalls, Albertson's Market, Pavilions, Star Markets, Market Street, Carrs, Haggen, Lucky, Amigos, Andronico's Community Markets, King's, Balducci's, and Albertson's Market Street.


Our vision is to be a retail leader admired for national strength with deep local roots, offering an easy, fun, friendly, and inspiring experience, no matter how customers choose to shop with us. We celebrate the rich diversity of the communities we serve, and strive to create a workplace where everyone has equal access to opportunities and resources, and can fully contribute to their and our company's success.


Bring your flavor


Building the future of food and well-being starts with you. Join our team and bring your best self to the table.

Disclaimer


The above statements are intended to describe the general nature of work performed by the employees assigned to this job and are not the official job description for the position. All employees must comply with Company, Division, and Store policies and applicable laws. The responsibilities, duties, and skills of personnel may vary within store and/or from store to store and the official job description will be provided during the application process.


Albertsons is an Equal Opportunity Employer


This Company is an Equal Opportunity Employer, and does not discriminate on the basis of race, gender, ethnicity, religion, national origin, age, disability, veteran status, gender identity/expression, sexual orientation, or on any other basis prohibited by law. Consistent with applicable state and local law, the Company will consider for employment qualified applicants with arrest and conviction records.


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