Clinical Manager - OhioRISE

Clinical Manager - OhioRISE

Company: CareStar, Inc.
Location: Warren County, Ohio (and surrounding areas)
Job Type: Full Time | Remote with Field Visits
Industry: Healthcare / Social Services / Case Management

About the Opportunity at CareStar

Founded in 1988 in Cincinnati, Ohio, CareStar, Inc. is a recognized leader in long-term care case management and population health. With a mission to Improve Communities by Improving Lives, we proudly serve individuals across Ohio through compassionate, high-quality care coordination. We are currently seeking a Clinical Manager to join our OhioRISE program. This is a meaningful opportunity for professionals who are passionate about helping others live healthier, more independent lives. As a Clinical Manager , you’ll provide direction, support and mentoring to Clinical Supervisors to help ensure client relationships, compliance with program and state rules and contractual requirements; to achieve consistency in the application of program rules, state rules and CareStar policies and procedures; and to promote optimal service delivery and sales. You’ll be part of a mission-driven team that values your expertise, supports your growth, and empowers you to make a real difference in your community.

Key Responsibilities

• Oversees high-risk situations or problematic cases; advises administration as appropriate.
• Participates in quality improvement activities including, but not limited to, Quality Improvement Committee Meetings, project teams, and monitoring productivity and tasks.
• Monitor clinical employees adherence to CareStar, program, and State performance standards and follow-up with individual or systemic problems as needed.
• Assists with agency educational training and staff development.
• Participates in public relations activities and provider education.
• Addresses consumer and agency concerns/complaints.
• Responsible for ensuring that all services are submitted to Finance for billing.
• Attends all program, community, and State meetings and training sessions as requested.
• Directly supervises, manages and oversees staff, including hiring, firing and providing performance evaluations, salary recommendations and individual development goals and objectives.
• Ensures new clinical employees and Clinical Supervisors receive the appropriate orientation.
• Adheres to the CareStar Rule in performance of job responsibilities.
• Understands and complies with CareStar Policies and Procedures.
• Maintains confidentiality as related to patient information. Any disclosures of confidential information made unlawfully outside the proper course of duty will be treated as a serious disciplinary offense.
• Follows the Acceptable Use Policy while using any information systems owned or controlled by CareStar, Inc.

Minimum Qualifications

• Current/active license as a Licensed Social Worker, Licensed Independent Social Worker or Registered Nurse. Bachelor’s Degree in business or a health-related field preferred.
• Must obtain their Certified Case Manager (CCM) within one year of being in the position.
• At least 36 months of experience in a home and community-based services environment.
• 24 months of experience in data analysis, data trending, accounting or financial analysis desirable.
• Ability to supervise, instruct, counsel and evaluate staff.
• Extensive knowledge of community resources.
• Effective interpersonal skills with respect for others, including consumers, coworkers and other professionals within a diverse work environment.

Why Join CareStar?

• Competitive salary based on experience and education
• Comprehensive benefits: Medical, dental, vision, life insurance
• 401(k) with a generous company match
• Paid time off + 10 paid holidays
• Employee Stock Ownership Plan (ESOP) – become a part-owner in the company
• Supportive, mission-driven culture focused on improving lives