Director, Data & AI

We are Subway Headquarters! A dedicated team of professionals supporting thousands of franchisees around the globe.

Director, Data & AI

Ready for a fresh, new career? Look no further because one of the world's most iconic brands can help you get there.

Why Join Us?

At Subway, "better" is baked into our DNA. We are a brand that believes in continued improvement ... in our lives, our businesses, and our planet. From the handshake that started our very first sandwich shop to earning our position as one of the world's leading restaurant brands, we've always embraced change and the path ahead. And today, we're making better living way easier.

Our purpose is more than the food we serve in our restaurants. It's centered on fueling healthy businesses and healthier lives. It is one of the most exciting times to join the Subway team and contribute to our transformational journey.

Position Summary:

The Director of Data & AI will help drive Subway performance through the development of world-class AI Tools and Solutions. The role will build out the future state use-cases for self-service, agile, and agentic reporting, unlocking new data-driven insights and Subway growth opportunities. The position will partner with all areas of the business (Ops, Marketing, Finance) to define the needs and requirements to design the data structures across descriptive, predictive and prescriptive analytics.

Responsibilities:

• Partners with stakeholders to define optimal use-cases, tools, and solutions to address critical business questions and support decision making.
• Manages multiple analytics projects, in partnership with key data SMEs, to evolve AI use-cases and innovative deliverables within timelines and budget
• Builds the commercial AI and analytics capabilities including team, infrastructure and processes to support all business functions.
• Delivers on data-led initiatives and prioritizes high value outcomes, including impact across marketing optimization, pricing and promotional efforts, BI/Reporting, and store optimization
• Delivers on data-led initiatives and prioritizes high value outcomes, including impact across marketing optimization, pricing and promotional efforts, BI/Reporting, and store optimization
• Collaborates with the Tech team, providing requirements to create the data infrastructure necessary to implement the commercial AI strategy and to generate actionable insights and ML models for forecasting and optimization.
• Defines how the business can create additional value through the algorithms and utilization of data assets and analytics, including developing trainings, documentation, data dictionaries and running workshops with key stakeholders
• Collaborates across functions to develop high quality effective analytic and market research support, including Innovation workshops focused on the latest technology and data research
• Increase automation to focus the team on value-added analysis and tasks, and increase the pace of development across the data & analytics function

Requirements:

• Bachelor's degree in Analytics or a quantitative field
• 8 + years relevant experience in data analytics & business intelligence required
• Passion for Customers: Understands customers and business stakeholders to provide needed insights to drive improvements and efficiencies.
• Thinks Strategically: Quickly identifies and acts on opportunities, combining forethought with action based on an understanding of internal and external environment and its impact.

• Entrepreneurial: Adaptive and motivated to build and lead while "rolling up their sleeves" to get it done
• Develops People and Organization: Demonstrates a genuine commitment to the time and effort needed to develop oneself and others.
• Drives Performance: Holds self and others accountable for the achievement of performance expectations. Creates an environment that enables others to perform at their best.
• Acts Decisively: Makes and acts on decisions quickly and effectively and fosters the same in others based on an underlying courage to enable appropriate risk-taking for the business.

What do we Offer?

• Insurance Plans
• 401k
• Competitive Bonus
• Mobility Allowance
• Tuition Reimbursement
• Company Holidays
• Volunteering time
• Many More.....

Compensation: The base pay range for this role is $184,500-$230,600 USD annually
Pay within this range will be determined in good faith based on job-related factors, which may include skills, experience, education/training, location, and internal equity.

Actual pay is determined based on a number of job-related factors including skills, education, training, credentials, qualifications, scope and complexity of role responsibilities, geographic location, performance, and working conditions.

The Company is only considering applicants who are currently authorized to work in the country the position is based. AA/EOE/D/V