Crisis CoResponder Team Lead

Bring Your Passion. The Crisis Co-Responder Team Lead oversees the day-to-day operations of the Crisis Co-Responder program in partnership with law enforcement. This role ensures that clinical responders are effectively deployed in coordination with officers to manage behavioral health crises in the field, with a focus on de-escalation, diversion from emergency departments and jail, and connection to community services. As a Crisis Co-Responder Team Lead, you will be responsible for supervising program staff in both the Cherokee and Clay counties, coordinating with first responder agencies, ensuring compliance with funding requirements, and managing all performance and outcome reporting. This position plays a key role in building relationships with local partners, improving response workflows, and tracking results that demonstrate impact. The above statements describe the general nature of work being performed and are not an exhaustive list of all responsibilities. Position Highlights: Supervise and support the Co-Responder team, including scheduling, performance oversight, onboarding, and training. Coordinate with law enforcement, dispatch, and community partners to ensure effective crisis response and collaboration. Monitor program outcomes, documentation quality, and compliance to support reporting, quality assurance, and service continuity. Represent the program at stakeholder meetings and contribute to ongoing evaluation and improvement efforts. Location: Murphy, NC Compensation: $80,000 per year Education: Master's degree in a behavioral health field (e.g., Social Work, Counseling, Psychology, Marriage and Family Therapy), required. Licensure: Minimum of Associate Level Licensure in North Carolina (e.g., LCSW‑A, LCMHC‑A, LMFTA, or equivalent), required. Experience: Minimum of two (2) years of experience in behavioral health, with supervisory or program management experience, strongly preferred. Experience working in crisis response, community-based services, or with law enforcement partnerships, a plus. Benefits: Consumer-driven health plan coverage provided by Anthem. Wellness: When you enroll in a medical plan, you get complete care support on your time through the Sydney app (Anthem), with exclusive access to 24/7 licensed doctors, therapists, and psychiatrists. Health Savings Account (HSA) or Flex Spending Account (FSA). Two dental plan options available through Delta Dental, so you can choose the level of coverage that fits your needs and budget. Affordable vision plan available through EyeMed to keep your eyes healthy and your vision sharp. Optional Dependent Care Flexible Spending Account. Generous paid time off. 401(k) or Roth IRA Retirement Programs administered by Empower. Financial planning and education services at no cost. Voluntary supplemental benefits (Accident, Critical Illness, Short-Term Disability). Educational Assistance (eligibility depends on position, date of hire, and years of service). Advancement and Career Development Opportunities. Join a team dedicated to providing responsive, effective, and compassionate care to our communities. Together, we can make a difference—starting with you. Equal Opportunity Employer & EEO Statement ncgCARE and its affiliated partners are committed to equal opportunity for all, without regard to race, religion, colour, national origin, citizenship, sex, sexual orientation, gender identity, age, veteran status, disability, genetic information, or other protected characteristics. Reasonable accommodations will be provided for qualified individuals as needed. nCGCARE participates in the E‑Verify program and is also subject to the requirements of the Social Security Administration and the Department of Homeland Security for authorisation to work in the United States. #J-18808-Ljbffr True Team Medical