Epic Principal Trainer_ Division of Information Systems

Hello,

Thank you for your interest in career opportunities with the University of Mississippi Medical Center. Please review the following instructions prior to submitting your job application:

• Provide all of your employment history, education, and licenses/certifications/registrations. You will be unable to modify your application after you have submitted it.
• You must meet all of the job requirements at the time of submitting the application.
• You can only apply one time to a job requisition.
• Once you start the application process you cannot save your work. Please ensure you have all required attachment(s) available to complete your application before you begin the process.
• Applications must be submitted prior to the close of the recruitment. Once recruitment has closed, applications will no longer be accepted.

After you apply, we will review your qualifications and contact you if your application is among the most highly qualified. Due to the large volume of applications, we are unable to individually respond to all applicants. You may check the status of your application via your Candidate Profile.

Thank you,

Human Resources

Important Applications Instructions:

Please complete this application in entirety by providing all of your work experience, education and certifications/

license. You will be unable to edit/add/change your application once it is submitted.

Job Requisition ID:
R00050049

Job Category:
Professional and Technical

Organization:
SER-DIS-Epic-Training

Location/s:
Jackson Medical Mall

Job Title:
Epic Principal Trainer_ Division of Information Systems

Job Summary:
The Epic Principal Trainer is responsible for delivering effective training programs for end users of Epic software applications. This role involves mastering at least one Epic application, developing and maintaining training materials, supporting training environments, and facilitating a successful learning experience for clinical and non-clinical staff. The Epic Principal Trainer serves as a liaison between training and application teams to ensure the curriculum aligns with system updates and organizational workflows.

Education & Experience

Education and Experience Required:

Bachelor's degree and one (1) year of experience in training, healthcare, or education.

Certifications, Licenses, or Registration required:

Epic certification or accreditation required post-hire within 6 months.

Preferred Qualifications:

Experience in Epic, public speaking, presenting, and developing instructional materials in a healthcare or education setting.

Knowledge, Skills & Abilities

Knowledge, Skills, and Abilities:

Knowledge of training methodology. Knowledge of customer service standards and procedures. Knowledge of computer systems, equipment, and applications. Verbal and written communication skills. Teaching and facilitation skills. Ability to conduct and/or facilitate information system training and instruction.

Responsibilities

• Design, develop, implement, and evaluate training programs and comprehensive curricula for assigned Epic application(s), ensuring materials are current with system upgrades and changes.
• Develop and administer assessments to support competency-based training.
• Collaborate with super users to optimize Epic system usage and training effectiveness.
• Build, test, and maintain training environments and scenarios aligned with learning objectives.
• Deliver end-user training sessions, adapting to various learning styles and roles as needed.
• Incorporates healthcare or teaching experience into scenarios and workflows for a relevant and effective end user training program
• Monitor and resolve Landesk tickets related to Epic training promptly and effectively.
• Train and credential internal trainers to provide end-user training and administer assessments; coordinate with credentialed trainers to maintain training quality.
• Communicate clearly and effectively across verbal, written, and digital channels, providing accurate documentation to peers and end users.
• The duties listed are general in nature and are examples of the duties and responsibilities performed and are not meant to be construed as exclusive or all-inclusive. Management retains the right to add or change duties at any time.

Physical and Environmental Demands

Requires occasional exposure to unpleasant or disagreeable physical environment such as high noise level and exposure to heat and cold, occasional handling or working with potentially dangerous equipment, occasional exposure to biohazardous conditions such as risk of radiation exposure, blood borne pathogens, fumes or airborne particles, and/or toxic or caustic chemicals which mandate attention to safety considerations, occasional working hours significantly beyond regularly scheduled hours, occasional travelling to offsite locations, occasional activities subject to significant volume changes of a seasonal/clinical nature, frequent work produced subject to precise measures of quantity and quality, occasional bending, occasional lifting and carrying up to 25 pounds, occasional climbing, occasional crawling, occasional crouching/stooping, occasional driving, occasional kneeling, occasional pushing/pulling, frequent reaching, frequent sitting, frequent standing, occasional twisting, and frequent walking. (occasional-up to 20%, frequent-from 21% to 50%, constant-51% or more)

Time Type:
Full time

FLSA Designation/Job Exempt:
Yes

Pay Class:
Salary

FTE %:
100

Work Shift:
Day

Benefits Eligibility:

Grant Funded:
No

Job Posting Date:
05/1/2026

Job Closing Date (open until filled if no date specified):