Part-Time Style Advisor
Brobston Group
Summary The Style Advisor delivers a personalized luxury shopping experience that reflects ZEGNA's heritage and craftsmanship. The role builds lasting client relationships, supports sales goals, and contributes to store operations and customer satisfaction. Responsibilities Deliver memorable in-store service and personalized consultations, including curated looks and Made to Measure solutions. Build client relationships through networking, CRM follow-ups, and personalized selling. Develop sales opportunities, meet individual sales and service KPIs, and maintain clienteling and CRM standards. Use digital tools and product knowledge to communicate the benefits of ZEGNA products, craftsmanship, fabrics, and services. Resolve customer issues and support alterations, repairs, returns, and store operations. Share customer insights, product feedback, and store updates with the team. Requirements At least 2 years of experience in luxury retail or a client-focused sales environment. Proficiency with digital tools and CRM platforms, including clienteling best practices. Strong emotional intelligence and ability to build authentic client relationships. Excellent written and verbal communication skills and a commitment to continued learning. #J-18808-Ljbffr Brobston Group
Vacancy posted 4 days ago
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