Delivery Manager

Job Description

Job Description

DELIVERY MANAGER

Rochester, NH – Full Time

About our energy

Family owned and operated for more than 90 years, Eastern is a full-service propane and oil company serving New Hampshire, Maine, Massachusetts, Rhode Island, and Vermont. We are proudly ranked as a gold level status for Veteran friendly employers. We’ve been voted as one of New Hampshire's "Best Places to Work" in the Manchester Radio Group's #bestofthe603 and we are pleased to offer employment opportunities throughout New England. Joining Eastern means you’re part of a supportive and family focused culture.

Why choose Eastern?

• Extensive benefits including 100% paid insurance options
• Matched 401(k) options
• Employee & family fuel discounts for your home
• State of the art Training Center
• 3.5 Weeks paid time off + 7 paid holidays
• Veteran’s Day paid holiday for active military and veterans
• Opportunity for growth
• Complimentary coffee, snacks, and Thanksgiving turkey
• Shortened summer hours – full pay, shorter days
• Wellness reimbursement (gym, exercise classes, and more)
• Tuition reimbursement
• Additional voluntary benefits
• Pet insurance

About this opportunity

The Delivery Manager is responsible for the day-to-day activities of the retail delivery department and those fuel delivery representatives who perform retail deliveries. The anticipated pay range for this position is $77,000 to $83,000.

What your role will look like

• Ensuring that all retail deliveries are made and handled in a safe, efficient, and appropriate manner, including, but not limited to, that they are performed consistent with all company policies and procedures.
• Timely reports on all accidents and work-related injuries, completing all required documentation
• Making sound decisions relative to the scheduling and assignment of delivery personnel to ensure timely and safe delivery of product.
• Ensure that all company policies, procedures, handbooks, manuals and state and federal codes are adhered to in connection with all retail deliveries and all other fuel delivery representative activities.
• Maintaining a proficient working knowledge of the Company’s safety policies and procedures and implementing them in connection with all retail deliveries and all other fuel delivery representative activities.
• Provide feedback to employees regarding performance, contributions and areas needing improvement on a consistent basis. Conduct employee evaluations, take disciplinary action, when appropriate, and make recommendations regarding personnel.
• Responsible for keeping Operations Manager informed of personnel related issues.
• Facilitate effective communication and coordination of activities among fuel delivery representatives.
• Supervise the following functions:
• All logs, and payments collected from customers are turned in daily.
• Work with Logistics to ensure outstanding delivery tickets are identified, via application system reporting, to prevent customer run outs.
• Work assigned to fuel delivery representatives is completed safely and that delivery vehicles are kept clean.
• Ensure that fuel delivery representatives present a neat and clean appearance
• Maintain a proficient working knowledge of Out of Gas Procedure.
• Be receptive of new technologies that will improve efficiency and use as appropriate.
• Consistently communicate and demonstrate support for the company’s Core Values, Mission Statement and Vision.
• Demonstrate appropriate leadership, enthusiasm, and effective communication.

What you’ll bring to this role

• 2-5 years management experience
• 5-7 years of relevant industry experience
• Candidate is required to reside within the office’s coverage area

Apply now to heat up your career at Eastern!