Appointment Coordinator

Competition Auto Group

Oakdale, NY

Description:

Make outbound and receive inbound customer calls and establish follow-ups with service appointments.
Respond quickly to internet, phone, and live chat inquiries using email, phone, and live chat scripts and templates.
Utilize dealership-specific service-related software.
Make scheduled vehicle service appointments for customers and answer questions regarding vehicle service-related issues.
Be friendly, professional, courteous, and efficient when working with all customers and employees.

Requirements:

Previous roles based on strong customer service experience
Automotive BDC experience preferred
Must have strong computer skills

Compensation details: 19-21 Hourly Wage

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Vacancy posted 1 day ago

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