Front Office Manager

Job Responsibilities

• Must have mastery of all shifts
• Employee Report Card due at the end of month due to Jasmine Patel
• Acting as Manager on Duty
• Assisting management in training, motivating, and coaching employees
• Ensure property is maintained to the high standards of the brand, the management company and Ownership
• Edit all punches for payroll weekly and report to Jasmine Patel
• Collect and compile all call arounds for each property and report back to Jasmine Patel

General Notes

• This job description is not intended to be all-inclusive, additional details will be specified by the supervisor. The team member will also perform other reasonable business duties as assigned by the supervisor.
• Management reserves the right to change this job description, job responsibilities, duties, and working hours as needs prevail.
• If requested in accordance with applicable law, the Company provides reasonable accommodation to known physical or mental limitations of an otherwise qualify team member with a disability to allow him/her to perform essential functions of the job unless the accommodation would impose an undue hardship on the Company.
• The Company is an at-will employer. This job description is a guideline and does not constitute a written or implied employment contract.

Holiday Inn Express is a hotel chain within the InterContinental Hotels Group family of brands. Standard amenities lean toward the convenient and practical which cater to business travelers and short-term stays.
Holiday Inn Express and Suites is operated by Scarlet & Gray Hospitality. Scarlet & Gray Hospitality was born to meet and exceed our customers' expectations through exceptional hospitalIty management services and quality hotel development. Our slogan says it all: Hospitality....\we get it.\ We are in this business to achieve 100% customer satisfaction. We do that by listening to our customers and clients.