Property General Adjuster

Welling Young has partnered with a rapidly growing full-service claims organization who is adding talent to their Property Claims Team! If you have a strong background with Commercial Property claims (business property) this could be the right opportunity for you. Under moderate supervision, this position handles first party commercial and residential property claims to include but not limited to property damage, business Interruption and all associated coverages and endorsements from the first notice of loss through resolution/settlement and payment process. Provides quality claim handling throughout the claim life cycle while maintaining compliance with internal and external quality standards and State specific regulations. Primary Job Duties & Responsibilities: Directly handle assigned claims. Provide quality customer service and ensure file quality, timely coverage analysis and communication with insured based on application of policy information to facts or allegations of each case. Consult with Assistant Vice President/Exec. Vice President on use of Claim Coverage Counsel as needed. Directly investigate each claim through prompt contact with appropriate parties such as policyholders, accounts, law enforcement agencies, witnesses, agents, and technical experts to determine the extent of damages, and contribution potential. Interview witnesses, and take necessary statements, as appropriate. Oversee outside investigation as needed per case specifics. Actively engage in the identification, selection, and direction of appropriate resources for specific activities required to effectively evaluate claims, such as forensic accountants, fire or fraud investigators, and other experts. Verify the nature and extent of assigned claims by obtaining and reviewing appropriate records and damages documentation. Maintain claim files and document claim file activities in accordance with established procedures. Utilize evaluation documentation tools in accordance with department guidelines. Utilize diary management system to ensure that all claims are handled timely. At required time intervals, evaluate damage exposure. Establish and maintain proper indemnity & expense reserves. Share experience and knowledge of creative resolution techniques to improve the claim results of others. Apply established file management protocols and metrics to all claims; document the rationale for any departure from applicable protocols and metrics with or without assistance. Develop and employ creative resolution strategies. Responsible for prompt and proper disposition of all claims within delegated authority. Negotiate disposition of claims with insureds or their legal representatives. Recognize and implement alternate means of resolution. Track and control legal expenses to assure cost-effective resolution. Effectively and efficiently manage loss adjustment expenses. Update appropriate parties as needed, providing new facts as they become available, and their impact upon the claim settlement options. Appropriately deal with information that is considered personal and confidential. Represent the company as a technical resource, act within established professional guidelines as well as applicable state laws. Actively provide mentoring and coaching to less experienced claim professionals to increase the technical expertise and improve bench strength. Share accountability with business partners to achieve and sustain quality results. Evaluate all claims for recovery potential; directly handle recovery efforts and/or engage and direct resources for recovery efforts. Experience: 5 plus years of Property Claims Adjusting experience required Commercial property claims experience preferred Multi Line claim handling experience preferred Understanding of multi-state handling requirements preferred Skills: High level of detail and organization skills Ability to provide high level of customer experience Highly effective verbal and written communication skills Ability to work closely with others Working knowledge of Xactimate software #J-18808-Ljbffr Welling Young, LLC