Social Services Assistant (SSA)

Job Description

Job Description

RiverPointe Post-Acute is a premier provider of skilled nursing and rehabilitation services located in Carmichael, CA. We are committed to delivering 5-Star care through a team of experienced professionals dedicated to supporting patients in their recovery journey after surgery, injury, or serious illness. Our focus on compassionate care and medical integrity creates a nurturing environment for residents, their families, and our staff. By fostering meaningful connections within our community, we continuously adapt to the evolving needs of those we serve.

Why Join Us?  
At RiverPointe Post-Acute, we are passionate about creating a supportive and empowering environment for our team members. Our culture prioritizes collaboration, flexibility, and work-life balance, ensuring you have the tools and opportunities to thrive both personally and professionally.

Our management team values understanding and compassion, making every effort to accommodate the unique needs of our employees. Here, you’ll find a workplace that not only recognizes your contributions but also invests in your growth, well-being, and success and where you can make a difference every day.

Position Overview:

The Social Service Assistant functions under the guidance and supervision of the Social Service Director to provide related social services which assist residents in maintaining or improving the ability to manage their physical, mental and psychosocial needs.

• As directed, assist with the admission process; facility tours, inquiries, interviewing prospective residents, families or responsible parties
• Make arrangements/appointments for personal care issues/items such as hair care, transportation to appointments and arrangements to obtain requested adaptive equipment, clothing and personal items
• Maintain contact with family members and attending physicians for invitations to care plan meetings and/or other appropriate communication as requested
• Document on social service log all contact and referrals
• Assist in resolution of grievances and theft and loss issues as requested
• Assist residents/families in completing various forms and applications, including advance directives, Medi-cal applications, voter registration, etc.
• Participate in Behavior Management programs as directed
• Demonstrates knowledge of, and respect for, the rights, dignity and individuality of each resident in all interactions
• Appreciates the importance of maintaining confidentiality of resident and facility information
• Current knowledge of county, state and federal laws and regulations, as applicable, that apply to social service’s in long term care

Qualifications:

• High School graduate or equivalent 
• Prior experience in a social services, social work, healthcare, or long-term care setting preferred.
• SSD Certificate enrollment within 6 months of employment.

For Full Time, What We Offer:

• Medical, Dental, and Vision coverage.  
• Additional options like Accident Insurance and Hospitalization plans.  
• Life and AD&D insurance included for full-time employees.  
• 401(k) retirement savings.
• Paid time off: Vacation, Holidays, and Sick Leave.
• Supportive and collaborative work environment.
  
• Paid orientation and training programs.

We provide equal employment opportunities (EEO) to all employees and applicants for employment without regard to race, color, religion, creed, sex (including pregnancy, childbirth, or related condition), age, national origin or ancestry, citizenship, disability, marital status, sexual orientation, gender identity or expression (including transgender status), genetic predisposition or carrier status, military or veteran status, familial status, status as a victim of domestic violence, or any other status protected by law.