Resident Care Coordinator

About Discovery Management Group Discovery Management Group leads one of the nation’s most purpose-driven and people-centered senior living organizations, managing and enhancing senior living communities across the United States. With a focus on operational excellence, lifestyle personalization, and culture-driven leadership, we proudly serve residents and families with more than 15,000 units nationwide and growing. Discover You Purpose with us at The Forum at Memorial Woods As a Resident Care Coordinator, you’ll play an essential role in enriching the lives of seniors, creating meaningful connections, and making a difference every single day. Your Role As the Resident Care Coordinator, you will support the Director of Health & Wellness (DHW) with both administrative and clinical coordination responsibilities within the Wellness Department. This role plays a key part in ensuring resident care services are delivered safely, accurately, and in compliance with company policies and state regulations. Position Highlights Employment Type: FULL TIME Schedule: Varies and includes weekends Location: 801 N. Post Oak Rd., Houston, TX 77024 Rate of Pay: $20.00 per hour What You’ll Do Assist the Director of Health & Wellness with administrative and operational duties within the Wellness Department Coordinate resident care needs including scheduling, documentation, and required clinical logs Develop and maintain resident care staffing schedules, ensuring regulatory and company compliance with a four‑week rolling schedule Track team member call‑offs and assist with scheduling coverage as needed Maintain resident care scheduling records and approved time‑off documentation Perform daily filing and organization of resident clinical records, ensuring accuracy, completeness, and physician signatures when required Retrieve and track signed physician orders within required timeframes Assist with medication cart audits and medication administration process reviews Monitor medication passes to ensure accuracy, timeliness, and compliance; provide coaching and support as needed Assist with MAR reviews and monthly reconciliations Track and monitor lab orders, enter lab orders for scheduled draw days, and maintain required documentation Assist with preparation of documentation prior to in‑house physician visits Schedule resident medical appointments and coordinate transportation as needed Conduct Memory Care room safety checks as assigned Assist with ordering wellness supplies and maintaining inventory Support new hire orientation and training for Care Managers and Medication Technicians Assist with evaluations of Care Managers and Medication Technicians Perform building rounds to assess resident care delivery and address needs Ensure resident rights are upheld at all times Communicate changes in resident condition to the Director of Health & Wellness or physician when required, ensuring proper documentation Participate in Manager on Duty rotation as assigned Support fire safety, disaster preparedness, and emergency procedures Perform other duties as assigned Qualifications Certified Nurse’s Aide (CNA) certification and/or Qualified Medication Aide (QMA) certification High School diploma or GED Minimum age of 18 CPR certification First Aid certification Previous experience working with seniors preferred Ability to communicate effectively with residents, families, and team members Ability to read, interpret, and complete required documentation and logs Strong organizational, time management, and multitasking skills Ability to remain calm and make sound decisions in urgent or stressful situations Demonstrated good judgment, problem‑solving, and decision‑making skills Ability to work indoors in a clinic Benefits You'll Enjoy Competitive wages Early access to earned wages before payday Flexible scheduling options with full‑time and part‑time hours Paid time off and holidays (full‑time) Comprehensive benefit package including health, dental, vision, life and disability insurances (full‑time) 401(k) with employer match Paid training Opportunities for growth and advancement Company‑provided uniforms Employee Assistance Program Equal Opportunity Employer We are proud to be an Equal Opportunity Employer. We celebrate diversity and are committed to creating an inclusive environment for all team members. EOE D/V Application Note This job description outlines the general nature and level of responsibilities for this role and is not an exhaustive list of all duties. Qualified individuals with disabilities, as defined by the ADA, must be able to perform the essential job functions with or without reasonable accommodation, as determined on a case‑by‑case basis.

JOB CODE: 1008620

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