Customer Service Representative

Job Description

Job Description

Customer Service Representative:

 

Location:  Aurora, CO 80011

Pay: $24-27/hr., Depending on Experience

Hours:  M-F, 7:00AM - 3:30PM
Job Type:  Temporary-to-Hire (Fast-track to Permanent)

Experience: 1 year of customer-facing experience

 

The Customer Service Representative is a key representative of the company with direct customer contact, and is a valued, essential part of the company’s success.

Customer Service Representative Responsibilities:

• Ensure all stakeholders, employees, and customers are safe.
• Answer calls and work with customers to direct them to the correct department.
• Communicate directly with customers via phone and email.
• Support the service and sales team.
• Clerical work including recording order information, digitalizing paperwork, and filing.
• Uses the Business System, CRM, and Cases to prepare & manage customer relationships and customer service issues.
• Other duties as assigned.

Customer Service Representative Requirements:

• Experience with CRM and case management systems preferred.
• High school diploma or GED preferred, technical school or military experience a plus.
• Proven ability to work directly with the customer to solve their problems and to be paid for the work.
• Team player able to effectively work at all levels of the organization.
• Must be detail-oriented, self-motivated, and disciplined with the ability to handle multiple tasks
• Highly reliable, trustworthy, honest, and commitment-oriented.
• Solid English communication skills, both written and verbal.
• Overall PC literacy (Microsoft Office).

 

Benefits of working with PrideStaff:

• Medical, Rx, and Wellness Benefits
• Dental and Vision Plan Options
• Short-term Disability
• 401(k) Retirement Plan
• Holiday Pay
• Sick Pay

Interested in this position? Submit an application so our recruiters can review your qualifications! Resumes are required. 

If you don’t have a resume, sites like Indeed & ZipRecruiter have free resume-creation tools. If you need direction to other resources or have questions about the job, give us a call.

Join Us.
PrideStaff Company Overview:
PrideStaff wants you to Succeed! We have dedicated consultants that provide employment market insights and resources! We offer the support you need along the way. Over the years, we have helped tens of thousands of people find outstanding career growth opportunities. At PrideStaff, we truly value people, and we are dedicated to getting to know you and advocating on your behalf with our network of employers from across the country. Our Recruiters will help guide you with career tools and resources.

\nCompany Description

Expand your skills. Achieve your goals. Cultivate your career.
At PrideStaff, we partner with extraordinary, diverse individuals to innovate, make an impact, and drive meaningful change - in our company, in our employees' careers and in the lives of the individuals and communities we serve nationwide.

Company Description

Expand your skills. Achieve your goals. Cultivate your career.\r\nAt PrideStaff, we partner with extraordinary, diverse individuals to innovate, make an impact, and drive meaningful change - in our company, in our employees' careers and in the lives of the individuals and communities we serve nationwide.