Research Operations Specialist

Job Description

Job Description

M1 Technology, LLC is a technology consulting firm specializing in delivering software systems that support our clients' mission needs. We partner with federal and commercial organizations to provide high-impact technology solutions and exceptional service. Founded in 2016, M1 Technology's vision is simple and unwavering: connect mission-first individuals to deliver meaningful outcomes for government clients while creating an exceptional home for our employees. 

Our team is seeking a talented  Research Operations Specialist that has a solid grasp of industry research techniques and understanding of the Intelligence Community. The mission of the team is to run queries and do intense research to provide retrievable copies of document(s) collected or produced by the customer, sometimes referred to as the Document Library. Collections can include a variety of forms including, but not limited to: electronic, hardcopy, microfilm, and on-line full text database. This position is the focal point for providing intelligence reporting and reference services to the entire IC. The right candidate must have significant prior customer knowledge and relatable experience that they are able to utilize in order to perform the research. He or she will then analyze the results requiring the constant exercise of discretion and to determine applicability of the documents to the tasking, providing results in accordance with customer guidelines. The individual will maintain the classified library and archive documents when appropriate.

Clearance Requirement: TS/SCI with Polygraph

Key Responsibilities:

• Electronically review a subset of newly processed documents, identify potential duplicate documents in the existing document repository. Assess document duplicates and record decisions in the customer's automated system. The customer will provide training in duplicate document detection processing.
• Create memoranda or written reports documenting the results of quality assurance studies and investigations and associated recommendations including remediation.
• Scanning documents to provide customers with an electronic response when necessary.

Required Qualifications:

• 1-5 years experience of searching/querying databases with ability to quickly adjust to new systems.
• Driven self-starter who is preemptive in seeking clarification when needed and the capability to adapt to new processes.
• Must be a team player willing to collaborate and develop robust relationships with clients, colleagues and technical teams.
• Skilled in time management with the ability to prioritize competing tasks and multitask in order to meet tight deadlines.
• Goal oriented individual who is able to apply critical thinking and provide out of the box solutions.
• Experience with data calls and quick reaction tasks
• Ability to communicate effectively with peers and various management levels delivering a proactive experience and approach to high quality services for all stake holders.

Why Work at M1?

• Engage in meaningful, mission-oriented work with national impact
• Collaborate with top-tier professionals in a high-performance environment
• Work on cutting-edge projects with the latest technology
• Enjoy a culture of innovation, integrity, and technical excellence