Front Desk Representative

Job Opportunity Front Desk Representative Lifedoc Health 6625 Lenox Park Dr., Suite 101, Memphis, Tennessee 38115 View phone number on click.appcast.io Location: Memphis Hours: Full-Time Contact: Lenzi Grayer Category: Health Industry Posted: Jul 23, 2026 Updated: Jul 23, 2026 Position Summary As a Front Desk Representative, you will be an essential part of our day-to-day operations and will be directly involved in making a positive difference in our patients lives. What You'll Do Provide empathy and compassion to patients to ensure an excellent patient experience. Check-in the patient according to the clinic policies and procedures Communicate any necessary information back to the patient in a timely manner to ensure all needs and expectations are met for the patient Verify patient insurance eligibility to ensure that all patients have the proper coverage to receive the necessary care plan put into place by providers Perform entire check out process to ensure all patient needs are met and prepare the patient with any information related to future appointments. Schedule patient appointments according to the providers' protocols to ensure the best possible medical recommendations and care plans. What We're Looking For High School Diploma or Equivalent (Required) Bilingual (fluent in English and Spanish) (Required) 1-2 Years Of Customer Service Experience (Preferred) 1-2 years of medical office experience (Preferred) Benefits Previous experience with EMR systems (Preferred) 401(k) matching Dental insurance Employee assistance program Health insurance Paid time off Referral program Vision insurance For more information, contact Lenzi at View email address on click.appcast.io. #J-18808-Ljbffr Latino Memphis