Assistant Store Manager 720

Assistant Store Manager

Store Manager at Extra Space Storage Storage Investment Management LLC

Storage Investment Management is growing! We have an immediate opening for a Full-Time Store Manager for Extra Space Storage.

About Us: Storage Investment Management (SIMI), a wholly owned subsidiary of StoragePRO Management Inc, provides profit-oriented professional marketing and management services for the self-storage industry. SIMI is backed by many years of hands-on self-service storage experience. Our ability to stay close to our customers, provide superior service, yet keep the owner informed and in control of the asset, is second to no other program in the industry.

Our mission is to be a highly sought after and respected self-service storage management company. To be a company whose image is consistently reflected through its superior performance in the operation of self-service storage management facilities.

Do you enjoy interacting with customers? Are you organized, detail-oriented, and have a knack for problem-solving? If so, then a career as a Self Storage Store Manager might be perfect for you!

About the Role: We are seeking a motivated and reliable Store Manager to oversee the day-to-day operations of our facility. You will be responsible for a variety of tasks, including renting units, providing excellent customer service, ensuring the security and cleanliness of the facility, and maintaining accurate records. The ideal candidate for this position will have the ability to work well independently and as a team, while keeping a strong sense of ownership attitude.

Responsibilities:

• Rent storage units, explaining different options and pricing to fit customer needs.
• Provide exceptional customer service, addressing inquiries, resolving concerns, and building positive relationships.
• Conduct regular facility inspections, ensuring cleanliness, security, and proper functioning of all equipment.
• Process payments, collect late fees, and maintain accurate financial records.
• Market and promote storage units and related products.
• Perform light maintenance tasks and report any major issues to designated personnel.
• Maintain accurate and up-to-date records of all tenant information and rental agreements.
• Uphold company policies and procedures, ensuring a safe and secure environment for all.
• Reports to District Manager
• Attendance is an essential job function
• Other duties as assigned

Qualifications and Education Requirements:

• Excellent customer service and sales skills
• Excellent verbal and written skills
• A minimum of 2 years supervisory experience (Preferred)
• Focused on achieving and exceeding objectives
• Proficiency in computer skills including Word, Excel and Email
• Must have the ability to create relationships/rapport with tenants; ability to work with a diverse array of people and customers
• Must be adaptable; able to multi-task, prioritize and thrive in a varying-paced environment
• Professional appearance and demeanor
• High school diploma or equivalent required, college preferred
• Must consent to pre-employment background check
• Hold a valid Driver's License and have reliable transportation

Benefits:

• $22.00 an hour, depending on experience
• Performance based bonus programs
• Medical, Dental, Vision, Life insurance
• Paid vacation, holiday and sick days
• 401K with employer contribution