Data Center Operations Technician

Data Center Operations Technician Primary Talent Partners has a new contract opening for a Data Center Operations Technician with our large power and utilities client in Cincinnati, OH, Harrison, OH, and Plainfield, IN. This is a 12-month contract with a potential for extension. Pay $40.00 - $44.00/hr; W2 contract, no PTO, no Benefits. ACA‑compliant supplemental package available for enrollment. Candidates must be legally authorized to work in the United States and must be able to sit on Primary Talent Partners W2 without sponsorship. Description Provide enterprise level support of IT infrastructure technologies needed for critical business’ operations applications, such as SCADA Systems and Control Center operations, under regulatory compliance requirements (NERC CIP and TSA) and specific Cybersecurity Standards. These technologies include, but are not limited to, automation platforms, workstations, physical and virtual servers, storage, remote access functionality, and a variety of operations and business critical software solutions. Integrate software to enable usage, support, monitoring, cybersecurity and regulatory compliance of various hardware and software technologies. Develop and maintain routine work procedures and define standard installation and upgrade methodologies. Responsibilities may include evaluation, acquisition, installation, integration testing, upgrading components and performance monitoring. General Responsibilities Installs and/or supports critical computer systems in highly regulated and secure environment. Facilitates technical and business planning for upgrades in coordination with key business functions and control centers. Provides technical guidance related to critical infrastructure support software and hardware to members of the IT staff. Develops (or assists in developing) functional standards for critical infrastructure software and hardware. Assists in the design and implementation of required systems that meet functional and compliance requirements for critical control center operations. Integrates critical infrastructure software and hardware configurations to maximize operational reliability and performance, and maintain regulatory compliance. Coordinates critical infrastructure hardware and software upgrades with control centers, business support teams and other areas of IT or other business units. Prepares activity and progress reports regarding individual and project activity. Keeps abreast of new hardware, software, and compliance developments, evaluates alternative approaches, and recommends new hardware technologies, software or upgrades which enhance operational reliability and process efficiencies. Specific Responsibilities Installation Servers, blade chassis, network appliances, telecom equipment, etc. Server racks/cabinets Fiber and copper infrastructure and cabling (trunks, panels, enclosures, patch cables, etc.) Inspection and cleaning of fiber cables Labeling for all equipment and cables Proactive Measures Monitor data center environment for abnormalities such as high temperatures, cooling issues, high amperage usages, obvious alerts such as LEDs and audible alarms, etc. Monitor rack/cabinet capacity in the data center. Monitor switch port capacities in the data center. Troubleshooting OSI Layer 1 connectivity Knowledge/understanding of fiber and copper cable connectivity issues Experience using fiber and copper cable testers Applications Proficient in Word and Excel. Service Now experience Experience with Agile-based workflow such as Kanban; applications such as JIRA Knowledge Understand how the OSI Layer 1 works and applies to troubleshooting cable issues. Knowledge of transceivers such as SFPs, QSFPs, etc. Knowledge of the various types of copper and fiber connectors/cables: Cat5, Cat7, MPO, LC, SC, Twinax, etc. Basic knowledge of power calculations, such as wattage and amperage, to determine usage limits on power circuits within server cabinets. CompTia A+, Server+, Network+ or similar certifications Soft Skills Coachable attitude, willingness to learn, and receptivity to feedback Effective time management. Strong oral and written communication skills Professionally interact across technical, business and compliance teams to assess their business needs. Required Education Associates - Information Technology OR Associates - Other Related Degree OR Associates - Computer Science With Degree, Min Required Related Experience: 1 Year In Lieu of Required Degree High School/GED with Min Required Related Experience: 2 Years Desired Certifications CompTia A+, Network +, Server + Additional Preferred Qualifications Practical experience working within Data Center environment and/or IT Infrastructure Support Strong inter-personal skills (listening, conflict management, approachability, collaborative) Ability to work effectively in a technically complex critical infrastructure environment Strong understanding of regulatory compliance requirements (NERC CIP, TSA) Ability to work independently Ability to build working relationships across technical, business and compliance teams. Ability to effectively prioritize work activities based on priority and meet deadlines under tight timeframes. Ability to present information on technically complex subjects in an understandable manner in both oral and written form to business clients and management. Recognizes appropriate times to raise issues and provide status updates. Displays maturity in approach and ability to effectively handle stress and frustration. Travel 20% - 30% local travel between Cincinnati, OH, Harrison, OH, and Plainfield, IN Working Conditions Working within Data Center environment, including raised‑floor areas Ability to lift 45lbs PPE Requirements - Safety Shoes, Eye protection, Hand protection (gloves) Primary Talent Partners is an Equal Opportunity / Affimative Action employer committed to diversity in the workplace. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, age, national origin, disability, protected veteran status, gender identity, or any other factor protected by applicable federal, state, or local laws. 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