Omni Store Manager- Le Labo- Full Time- Nashville- TN
The Estée Lauder Companies Inc.
Overview Estée Lauder Companies Inc. is a leading manufacturer, marketer, and seller of skin care, makeup, fragrance, and hair care products with a presence in approximately 150 countries and territories. Brands include Estée Lauder, Clinique, M·A·C, La Mer, Bobbi Brown, Aveda, Jo Malone London, TOM FORD, Smashbox, The Ordinary, NIOD, BALMAIN Beauty, and more. We are seeking a dynamic Store/Retail/Counter Manager to lead, coach and develop a team of Sales Associates to achieve sales, customer service and operational targets. Candidates should have proven leadership, coaching and business management skills gained in a fast-paced retail environment. This is an exceptional opportunity to take accountability for creating and executing an agile business plan to recruit and retain customers through strategic targeting, impactful in-store events, strong customer relationship management, and leadership of a high-performing team. If you are an ambitious self-starter with a flair for business planning and a passion for coaching others to reach their full potential, this role can be a stepping-stone to long-term career progression within prestige beauty. Our culture values diversity of thought and people, with opportunities for progression, training and development, and a competitive remuneration and benefits package. Responsibilities Lead, coach and develop a team of Sales Associates to meet sales, customer service and operational targets. Create and execute an agile store business plan to recruit and retain customers through strategic targeting, events, and CRM initiatives. Manage day-to-day store operations with a focus on delivering exceptional customer experiences. Plan and oversee in-store events and promotions to drive traffic and sales. Provide inspirational, authentic and personalized customer service. Collaborate with other store leadership to optimize staffing, scheduling, and performance management. Qualifications Proven retail management or assistant management experience, preferably within cosmetics. Ability to provide inspirational, authentic and personalized customer service. Experience in business planning, setting sales and customer service targets, sales analysis and staff scheduling. Experience in retail operations including inventory, facilities management and cash reconciliation. Proven track record of leading a team to achieve sales and service targets. Experience creating and executing in-store events. Ability to work retail hours including days, nights, weekends, and special events in a fast-paced environment. Experience with retail point-of-sale software and proficiency in Microsoft Office. Applicants must be able to provide proof of right to live and work in the country if invited to interview. Pay and Benefits The anticipated hourly range for this position is $51,100.00 to $94,900.00. Exact hourly rate depends on experience, skills, education, and budget. The range may vary by geographic location. In addition to hourly rate, this position may be eligible for an annual discretionary bonus and other benefits. The company offers a comprehensive benefits package including health insurance (medical, dental, vision), wellness and family support programs, life and disability insurance, retirement savings plans, paid leave, holidays and vacation, and more. Equal Opportunity It is the policy of The Estée Lauder Companies not to discriminate against any employee or applicant for employment on the basis of race, color, creed, religion, national origin, ancestry, citizenship status, age, sex or gender (including pregnancy and related conditions), gender identity or expression (including transgender status), sexual orientation, marital status, military service and veteran status, physical or mental disability, protected medical condition, genetic information, or any other characteristic protected by applicable laws. Reasonable accommodations will be provided as required by law. For accommodation requests, please contact View email address on click.appcast.io. #J-18808-Ljbffr The Estée Lauder Companies Inc.
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