Guest Service Agent
The Rittenhouse Hotel
Guest Service Agent
Greet, register and service guests in a friendly and courteous manner according to hotel/brand and sustainability standards.
Front Desk Supervisor or Sales Coordinator Front Office Manager or Sales Manager
Immediately greet guests and offer to assist with their needs.
Register and assign guests to hotel rooms.
Establish methods of payment and verify credit.
Make and confirm reservations.
Compute bills, collect payments, and make change for guests.
Transmit and receive messages, using telephones or the PMS system.
Respond to guest requests in a timely manner.
Receive and resolve guest complaints, elevating to supervisor if necessary.
Secure guests' valuables in hotel safe or safe-deposit boxes, if not available in guest rooms.
Perform bookkeeping activities, such as balancing accounts and conducting audits.
Be aware of guest satisfaction scores and work toward increasing departmental and overall guest satisfaction.
Practice safe work habits, wear protective safety equipment and follow MSDS and OSHA standards.
Assist in the breakfast area or assist guests with luggage when staffing assistance is required or during peak periods.
Ensure overall guest satisfaction.
Perform other duties as requested by management.
High School diploma or equivalent preferred.
Previous customer service experience or equivalent training required.
Knowledge of PMS systems preferred.
Competitive wages for full time and part time opportunities
Medical, Dental and Vision Health Insurance
Paid Time Off
401k Company Match
Daily Pay
Free Basic Life Insurance
24/7 access to TELUS Health, a confidential work-life resource.
Travel Discounts
Commuter Transit and Commuter Parking Benefits
Employee Assistance and Wellness Program
Educational/Professional Development
Referral Bonus Program
Work schedule varies and may include working on holidays, weekends and alternate shifts.
Requires standing for extended periods, walking, pushing, lifting up to 25 pounds, bending and reaching; stooping, kneeling, or crouching.
People Are Our Capability Hearts That Serve Only Excellence Stay Nimble - Own It
- ...Guest Service Agent Greet, register and service guests in a friendly and courteous manner according to hotel/brand and sustainability standards. Your Growth Path Front Desk Supervisor or Sales Coordinator Front Office Manager or Sales Manager Your Focus...SuggestedDaily paidFull timePart timeImmediate startShift work
Hersha Hospitality Management
Brooklyn, NY2 days ago $17 per hour
...Guest Service Agent Location: Fort Lee, New Jersey FLSA: Non-Exempt Status: Full-time Reports to: Front Office Manager Pay Range: $17.00 Job Summary: The Guest Service Agent is responsible for ensuring smooth check-in and check-out procedures, maintaining...SuggestedFull timeWork at officeFlexible hoursShift workAfternoon shiftStonebridge Companies
Fort Lee, NJ4 days ago- ...club and hotel, renowned for its impeccable service, elegant design, and timeless... ...hospitality experiences to our members and guests is rooted in our heritage and passion for... ...Guest Relations team as a Guest Service Agent. This role plays a key part in delivering...SuggestedWork at officeShift workWeekend workAfternoon shift
Casa Cipriani New York
Weehawken, NJ2 days ago - ...Guest Service Agent We're looking for a Guest Service Agent to join our Front Office team! The Guest Service Agent will be based at the reception of The Hoxton, Williamsburg. You'll be responsible for providing a naturally friendly, helpful, and responsive, level of...SuggestedFlexible hours
Schulte
Brooklyn, NY9 hours ago - ...Guest Service Agent The Guest Service Agent is responsible for providing attentive, courteous and efficient service to all guests during check-in, throughout their stay, and at checkout, while maximizing room revenue and occupancy. Responsibilities include greeting...SuggestedFlexible hoursShift work
Royal Lahaina Resort
New York, NY9 hours ago - ...Scheduling Career Advancement Opportunities Competitive Compensation Job Summary We are looking for a customer-focused Guest Service Representative to join our team! You are the face of our hotel, leaving both a first and last impression on all our guests. As...Flexible hours
K P HOSPITALITY LLC
Maspeth, NY10 days ago - ...Job Description Job Description Overview Opportunity: Guest Service Agent Greet, register and service guests in a friendly and courteous manner according to hotel/brand and sustainability standards. Your Growth Path Front Desk Supervisor or Sales Coordinator...Daily paidFull timePart timeImmediate startShift work
HHM Hotels
New York, NY24 days ago - ..., efficient, and professional front desk service across all interactions, from check-in to... ...paced environment, and take pride in making guests feel at home. RESPONSIBILITIES:... ...varying noise levels. The Guest Service Agent must be able to work a flexible schedule...Local areaImmediate startAll shiftsFlexible hoursShift workNight shiftWeekend work
TownePlace Suites by Marriott
New York, NY9 days ago $24 - $25 per hour
...division of FLIK Hospitality Group focused on all aspects of guest and employee services, meeting and event planning and conference center... ...meaningful career. Job Summary The Guest Service Agent (GSA) is responsible for establishing a warm, welcoming and...For contractorsWork at officeLocal areaRemote workFlexible hoursRapport
New York, NY23 days ago$27.76 - $29.76 per hour
...Job Title: Guest Service Agent Location: New York, New York Pay Range: $27.76 -$29.76 per hour FLSA: Non-Exempt Status: Full-time Reports To: Front Office Manager Job Summary: Hampton/Home2 by Hilton Times Square is looking for a motivated and customer...Hourly payFull timeWork at officeFlexible hoursShift workAfternoon shift$19 - $21 per hour
...Guest Service Agent La Quinta NYC Central Park - New York, NY 10023 Overview Salary Range $19.00 - $21.00 Position Type Full Time Job Shift First/Day Second/Afternoon Third/Night Description Position Summary Check-in and check-out guests and respond to inquiries...Full timeLocal areaShift workNight shift$23 per hour
...Front Desk Agent Welcome to Pyramid Global Hospitality, where people come first. As... ...and is committed to creating exceptional guest experiences. About our property: At... ...talented people who have a genuine passion for service. Our Core Values involve personal...Work at officeLocal areaWorldwideNight shift- ...Guest Service Agent The Guest Service Agent is responsible for providing attentive, courteous and efficient service to all guests during check-in, throughout their stay, and at checkout, while maximizing room revenue and occupancy. Responsibilities: Greet and...Flexible hoursShift work
$25 per hour
...Guest Services Agent EOE Statement: We are an equal employment opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability status, protected veteran status or any...Hourly payFull timeLocal areaFlexible hoursAfternoon shift$40 per hour
...Guest Service Agent After undergoing a transformative restoration, Waldorf Astoria New York is set to reignite its magnetic allure. Waldorf Astoria New York is seeking a Guest Service Agent to unveil a new era of luxury which embodies the spirit of New York City....Full timeLocal areaWorldwideFlexible hoursNight shift- ...Job Description Job Description Midsize Murray Hill property is seeking a Guest Service Agent to join the Front Office team. Team member will be responsible for maintaining coverage of the Front Desk at all times. Will ensure excellent customer service for both...
The Pod Hotels
New York, NY27 days ago - ...discounts Flexible schedule Free uniforms Health insurance Opportunity for advancement Training & development Guest Services Agent - Part Time Flexible ***This position will be covering days off for all shifts. Therefore, flexibility to work 1st, 2nd,...Part timeLocal areaAll shiftsFlexible hoursNight shiftWeekend workDay shiftAfternoon shift
Holiday Inn Express JC
Jersey City, NJ25 days ago $25 - $30 per hour
....and growing fast. An epic blend of full-service and focused hotels in major cities, Sonesta... ...value, and amazing hospitality to every guest, every stay, across 1000+ properties in... ...Job Description The Guest Services Agent (GSA) is responsible for consistently delivering...Hourly payTemporary workSeasonal workWork at officeLocal areaShift workWeekend workDay shiftAfternoon shift$40 per hour
...Guest Service Agent The stunning Forbes 4-Star Conrad New York is looking for a Guest Service Agent to join the Front Office Team! Stay inspired and join the pinnacle of luxury in the heart of Lower Manhattan, featuring 463 rooms, 30,000 square feet of banquet space...Local areaWorldwideNight shift$18 per hour
...Guest Services Agent | Homewood Suites by Hilton Midtown Manhattan | New York Job Category: Front Desk Requisition Number: GUEST018908 Posted: May 18, 2026 Full-Time On-site Rate: $18 USD per hour Homewood Suites NYC New York, NY 10018, USA Description...Hourly payFull timeSecond jobLocal areaNight shift- ...Guest Service Representative Are you ready to take the next step in your hospitality journey? Schulte Companies is seeking an energetic, experienced, and hands on Guest Service Representative to join our team to help create exceptional guest experiences from the moment...Daily paidFull timeImmediate startFlexible hoursShift work
$20 - $24 per hour
...Guest Service Agent/Night Auditor Location: New York, New York Pay Range: $20.00 - $24.00 per hour The Guest Service Agent is responsible for ensuring smooth check-in and check-out procedures, maintaining accurate guest records, and providing outstanding guest...Hourly payWork at officeFlexible hoursShift workNight shiftAfternoon shift$23 per hour
...Location 180 CENTRAL PARK S, NEW YORK, NY, 10019-1562, United States Base Pay $23.00 - $23.00 / Hour Industry Hospitality, Customer Service Employee Type Reg Full Time Required Degree High school Manage Others No Contact Information Name Denise Lacen...Full time$29 - $30 per hour
...Rapport Client Guest Service Agent Salary: $29 - $30 / hour Rapport is a specialized division of FLIK Hospitality Group focused on all aspects of guest and employee services, meeting and event planning and conference center management. Distinct from recruitment agencies...Work at officeLocal areaRemote workFlexible hours- ...Scheduling Career Advancement Opportunities Competitive Compensation Job Summary We are looking for a customer-focused Guest Service Representative to join our team! You are the face of our hotel, leaving both a first and last impression on all our guests. As...Flexible hours
NY HOTEL MANAGEMENT
New York, NYa month ago - ...Guest Service Agent Essential Duties and Responsibilities Always treat guests with courtesy and respect in a variety of situations. Must maintain standards of 5-star service Must maintain honesty and integrity To be mindful of the importance of personal...Local areaImmediate startFlexible hoursShift workNight shiftWeekend work
- ...Guest Services Representative Join this exciting, growing entertainment destination as a member of the Guest Service Representative (GSR) team in Jersey City, NJ. GSR personnel must enjoy working with people, be outgoing, friendly and provide a world class guest experience...Flexible hoursShift work
- ...advising clients, and maintaining strong relationships with hotel partners. Excellent communication and organizational skills are essential. Enjoy a competitive salary, flexible schedule, and the opportunity to work remotely while providing top-tier service. #J-18808-Ljbffr...Remote workFlexible hours
Sky Land and Ocean Travel
New York, NY5 days ago $17 per hour
...looking for a Client Specialist who will be the first point of contact for clients. The role includes delivering outstanding customer service, maintaining the studio's cleanliness, and assisting clients with their needs. Ideal candidates should demonstrate strong...Hourly payFlexible hoursBarry's
New York, NY1 day ago$25 - $27 per hour
...Workplace Experience Ambassador in New York City. This role involves serving as the main point of contact for reception and hospitality services, ensuring a welcoming environment. The ideal candidate will have at least one year of experience in customer-facing roles,...Hourly payWork at officeSPS Switzerland AG
New York, NY1 day ago
Do you want to receive more vacancies?
Subscribe and receive similar vacancies to Guest Service Agent. Be the first to apply!
- hotel concierge New York, NY
- hotel guest service agent New York, NY
- guest services associate New York, NY
- guest service New York, NY
- guest service ambassador New York, NY
- guest service support expert New York, NY
- hotel concierge
- hotel guest service agent
- guest services representative
- guest services agent winter seasonal