Outreach Ambassador

Job Description

Job Description

Job Summary

Outreach Ambassador

TeemaGroup

Full-time

In-Office | Evansville, IN, United States

What you will be doing:

• Strategic Growth: Develop and execute dynamic outreach plans to meet annual growth goals and expand our reach within the community.

• Relationship Cultivation: Identify and nurture high-quality referral leads from healthcare providers, senior service networks, and community organizations.

• Consultative Advocacy: Conduct heart-centered, consultative conversations with prospective patients and caregivers to align their unique needs with our comprehensive services.

• Community Presence: Represent the organization with energy and professionalism at community events, educational presentations, and networking opportunities.

• Team Collaboration: Partner seamlessly with the team, including enrollment staff and clinical assessors, to ensure a smooth and supportive transition for every new patient.

• Data Management: Maintain accurate, timely documentation of all outreach and referral activities within the CRM to track success and guide future strategies.

• Market Intelligence: Use your knowledge of local demographics and market trends to prioritize outreach efforts where they are needed most.

• Continuous Improvement: Participate in professional development and team meetings to stay at the forefront of care principles and compliance standards.

What you must have:

• Education: High school diploma or equivalent.

• Experience: At least 3 years of experience in community outreach, relationship-based sales, or business development—preferably within healthcare or aging services.

• Population Expertise: Minimum of 1 year of experience working with the frail and elderly population (training can be provided if this specific requirement is not yet met).

• Technical Proficiency: Strong computer literacy, including Microsoft Office Suite (Word, Excel, PowerPoint, Outlook) and experience using CRM systems.

• Communication: Exceptional public speaking, written, and verbal communication skills.

• Compliance: Ability to pass a comprehensive background check and meet all medical clearance/immunization requirements for direct patient contact.

• Mobility: Must have a valid driver’s license and reliable transportation for frequent local travel.

Nice to have:

• Advanced Education: Bachelor’s degree in Marketing, Communications, Healthcare Administration, or Human Services.

• Industry Knowledge: Prior experience with Medicare/Medicaid eligibility and a deep understanding of local senior service systems.

• Proven Track Record: A demonstrated history of meeting or exceeding outreach and referral targets in a consultative environment.

Other Information:

• Work Type: Hybrid (A dynamic blend of community-based outreach and office-based collaboration).

• Location: Community-facing role requiring frequent local travel throughout the service area to engage with patients and partners.

• Salary + bonus eligibility.