Operations Associate

ABOUT MONIQUE LHUILLIER Established in 1996, the Monique Lhuillier brand has become synonymous with luxury, femininity, allure and unparalleled glamour. The company is one of the leading fashion houses in design, quality, and creativity. With a passion for creating collections that are both feminine and modern, Monique Lhuillier continues to design ready-to-wear, accessories and bridal collections that are luxurious, chic and true to her aesthetic. ABOUT THE OPPORTUNITY A Monique Lhuillier Operations Associate maintains boutique operations running smoothly by receiving, handling, and managing inventory of merchandise in a timely and organized manner. The ideal candidate will be able to personify the Monique Lhuillier spirit through a deep understanding and conveyance of brand image and products. ABOUT YOU Bachelor's degree in a business-related field 3+ years of operational experience in luxury retail Excellent organization and administration skills Advanced Microsoft office & computer skills, especially Excel Outstanding oral and written communication Strong attention to detail and ability to multitask in a fast-paced environment Team Player Mentality This position requires standing, bending, climbing stairs, lifting and carrying up to 30 pounds Demonstrates strong decision-making and critical thinking skills to solve problems Adaptable, resilient team player with high personal standards Bridal Live or Slack experience a plus Required to work a flexible schedule based on business needs that may include evenings and weekends; Saturdays are required WHAT YOU’LL DO Receiving & Shipping: Receive inbound merchandise and supplies; handle outbound customer merchandise presentation, store-to-store transfers, and all shipping; set standards for shipping etiquette and garment quality control. Inventory: Tag new merchandise, ensure accurate selling floor representation and stock accuracy, support weekly/monthly cycle counts, and organize end-of-season returns. Back of House: Keep BOH organized, manage supply levels, and assist with store supply orders. Client Orders: Fulfill online orders accurately and on time; manage order status requests and shipping schedules to meet client expectations. Team Support: Partner with Management, Sales, and Alterations; support BOH and FOH roles; deliver top-level client service; and uphold all inventory and operational procedures. The responsibilities listed above are not all inclusive, and the employer reserves the right to assign additional duties and responsibilities that are reasonably related to the position and necessary to meet business needs, provided such duties are consistent with the Employee’s role, qualifications, and applicable law. The anticipated hourly pay range for this position is $21.00-$27.00 per hour ($43,680 - $56,160 annually, based on a full-time schedule of 40 hours per week). The actual rate offered will be determined based on job-related factors, including relevant knowledge, skills, experience, qualifications, and other permissible factors, consistent with applicable law. ADDITIONAL INFORMATION: FLSA Status: Non-Exempt Benefits Include: Medical, Dental, and Vision Voluntary Short-term Disability Life Insurance Commuter Benefits 401(k) Paid Time Off (PTO) Paid Company Holidays Exclusive Employee Sales Employee Discount