Sr Business Analyst - IT

Requirements Must have: We require a bachelors degree in Information Technology, Business Administration, or a related discipline, or equivalent hands‑on experience. We are looking for 5 years of experience as a Business Systems Analyst, ideally within manufacturing or another operational setting. We need proven experience leading system deployments, enhancements, or cross‑functional initiatives. We expect strong capability in requirements elicitation, process mapping, and functional specification writing. We require solid knowledge of manufacturing operations, including production, inventory, and supply chain workflows. We need demonstrated skill in diagnosing complex system problems and coordinating resolution across multiple teams. We require experience with ERP platforms and shop floor integrations such as HMI/MES. We value strong analytical thinking, problem‑solving ability, and data interpretation skills. We require excellent communication and relationship‑building skills, with the ability to influence stakeholders at various levels. We need strong organizational skills and the ability to manage several priorities and deadlines at once. We look for a self‑starter who can quickly learn and adapt in complex technical and operational environments. Preferred experience includes supporting or implementing ERP systems in a plant environment. Preferred familiarity with Lean, Six Sigma, or similar continuous improvement methods. Preferred experience with integrations, middleware, or data mapping across platforms. We value behavioral strengths such as collaboration, results orientation, customer focus, action orientation, valuing differences, and driving engagement. Responsibilities: We lead collaboration across operations, warehouse, quality, engineering, and IT teams to define, prioritize, and convert business needs into scalable system solutions. We analyze and improve end‑to‑end business processes and system workflows to increase efficiency, reduce manual work, and strengthen data accuracy in manufacturing operations. We own the design, deployment, and ongoing support of ERP and related systems aligned with inventory, production, supply chain, and quality control processes. We serve as the main escalation point for plant‑level ERP and HMI issues, working to resolve complex problems quickly and limit downtime. We oversee integrations between ERP, HMI, and production equipment to ensure dependable data movement and accurate MES‑related metrics such as production, yield, and scrap. We lead system testing and validation, including test planning, user acceptance testing coordination, and pre‑release validation in non‑production environments. We partner with corporate IT and vendors to plan and deliver updates, patches, and enhancements while maintaining strong change control and documentation. We develop user enablement approaches, including role‑based training, SOPs, quick reference materials, one‑point lessons, and feedback loops to improve adoption. We lead change management for implementations, upgrades, and process adjustments, providing direct support during go‑lives and high‑volume production periods. We create and sustain standardized documentation practices, acting as a key knowledge resource between plant operations, IT, and external vendors. We use system data, reporting, and user input to identify trends, uncover root causes, and drive corrective and preventive actions. We support continuous improvement efforts such as Lean, Six Sigma, and Kaizen by leveraging ERP and production data to improve decision‑making and business results. We mentor junior analysts or team members when applicable, reinforcing best practices in requirements gathering, documentation, and solution delivery. Company: We are MITER Brands, a leading residential window and door manufacturer serving the new construction and replacement markets through trusted brands including Milgard, MI Windows & Doors, and PGTI. As one of the nations largest suppliers of vinyl windows and patio doors, we operate plants across the country and offer a competitive compensation package, comprehensive health, wealth, and wellness coverage, 401(k) with company match, generous paid time off, and a wide range of additional benefits such as dental, vision, life and disability insurance, tuition reimbursement, employee assistance resources, and more. In this role, we seek a strategic, hands‑on Senior Business Systems Analyst who will help connect manufacturing operations and technology to improve efficiency, data integrity, and plant performance while partnering closely with cross‑functional teams. #J-18808-Ljbffr MI Windows and Doors