Collections Specialist

Collections Specialist | Accounts Receivable & CreditCranberry Township, PA $50,000–$55,000 | Full-Time | OnsiteAbout the CompanyOur client is a well-established and growing organization with a strong reputation for providing exceptional service to its customers. They offer a collaborative work environment where employees are valued, encouraged to grow professionally, and empowered to make a meaningful impact. This is an excellent opportunity to join a stable company with a supportive leadership team and long-term career potential.Stable, well-respected organization with a strong local presenceCollaborative accounting team that values communication and teamworkSupportive leadership committed to employee developmentOpportunity for long-term growth and advancementCollections Specialist ResponsibilitiesManage daily collections activities for assigned customer accounts to ensure timely payments and minimize past-due balances.The Collections Specialist will contact customers by phone and email to resolve outstanding invoices and secure payment commitments.Research and resolve billing discrepancies, unapplied cash, deductions, and account issues.Partner with the Accounts Receivable, Sales, and Customer Service teams to resolve customer disputes.The Collections Specialist will generate, review, and monitor aging reports, providing updates on delinquent accounts and collection efforts.Maintain accurate documentation of collection activities and customer communications.The Collections Specialist will assist with credit reviews, customer account maintenance, and other accounting-related projects as needed.Preferred Qualifications for Collections Specialist Role2+ years of experience in collections, accounts receivable, or credit and collections.Strong customer service, negotiation, and communication skills.Experience working with ERP or accounting software such as SAP, Epicor, NetSuite, or QuickBooks.Proficient in Microsoft Excel; experience with PivotTables and VLOOKUP is a plus.Highly organized with strong attention to detail and the ability to manage multiple priorities in a fast-paced environment.