Department Manager

Join The NIKE Team as a Department ManagerBehind every great team is a great coach. That's why when you join us as a Department Manager, we refer to you as a Coach.As a Nike Department Manager, you're the face of NIKE. Enjoy high-volume and a fast pace as your diverse experience and perspective helps guide customers in making the best decisions for them. You'll work with your team to focus on customer service and get to win the right way.We believe that if you have a body, you are an athlete, and you'll bring this to life with your passion for sport and customer service. This includes properly training your team and implementing our Service Principles while representing our global culture of sport, the NIKE brand, each other, and your community. You lead the charge of ensuring your team makes positive moments, has fun, and feels like they are a part of something bigger.As a Department Manager, you'll lead, coach, and inspire your team to deliver the best experience for their customers while ensuring your team members feel included and supported. You'll use your retail expertise to drive store growth strategies and create opportunities to continue building upon community partnerships. You are the one people look to for encouragement, leadership and bringing NIKE to life for our customers, communities, and colleagues. You will also enjoy benefits like employee discounts, healthcare, paid time off and education programs to develop and advance your career.Putting Your Best Foot ForwardThree years of customer-facing retail or hospitality experienceOne year of leadership experienceDemonstrated ability to recruit, build and lead high-performing teamsProficient in Microsoft Office and retail business systemsAbility to bend, squat, reach, climb a ladder and stand for extended periods of time with or without reasonable accommodationsProven ability to utilize tools for conflict resolution and employee coaching and counselingAble to work mornings, weekends, nights, and holidays as neededWhat You're Responsible ForLeading a team that helps keep all store functions running seamlessly.Ensuring your store is staffed by attracting, assessing and onboarding your future teammates.Equip store employees with tools needed to succeed in their day-to-day responsibilities.Leading your store's team and business results/critical metrics, including budgeting, planning, a high level of customer service, sales, people leadership and managementManaging product life cycle from stockroom to visual merchandising and the sales floor.#mynext: Be Empowered to Grow within Nike and Create the FutureBe Rewarded for a Job Well DoneMedical, Dental and Vision InsuranceHealth Savings Accounts and Flexible Savings Accounts after 12 months of continuous employment401(k) Plan, CERA, Employee Assistance Program, Mental and Emotional Health, Financial Coaching and Education, Child Development Support and Caregiving Benefits starting on the day you're hiredAccrued Paid Time Off and Holiday PayThe opportunity to buy Nike stock at a discount through our Employee Stock Purchase Plan (ESPP)Access to support through Optum Employee Assistance Program at no cost for you and your familyDiscounts for you and your family from Nike, Converse, and Jordan up to 50% offInformation about benefits can be found here