Patient Service Representative

Duration 13 weeks with a strong possibility of further extension Responsibilities Schedule lab, radiology, and ancillary service appointments for multiple providers across campuses Verify patient demographics, insurance coverage, authorizations, referrals, and pre-certifications Register patients accurately within the EPIC scheduling and registration system Collect patient copays, deductibles, balances, and other financial liabilities Coordinate tests, procedures, and follow-up services according to provider guidelines Maintain and monitor Patient Access and Revenue Cycle work queues Notify patients of appointment details and provide procedure preparation instructions Process updates and corrections to patient insurance and demographic information Perform clerical duties including faxing, retrieving records, typing, message handling, and maintaining logs/files Support efficient scheduling utilization for providers, patients, and clinical resources Requirements Associate’s Degree in Business, Healthcare, or related field required 2–3 years of patient access, scheduling, registration, or healthcare administrative experience required EPIC EMR experience required Experience with insurance verification, prior authorizations, and patient financial collections required “Pride Health offers eligible employee’s comprehensive healthcare coverage (medical, dental, and vision plans), supplemental coverage (accident insurance, critical illness insurance and hospital indemnity), 401(k)-retirement savings, life & disability insurance, an employee assistance program, legal support, auto, home insurance, pet insurance, and employee discounts with preferred vendors” #J-18808-Ljbffr Pride Health