Federal Operations Technician

Working from home, the full-time Federal Operations Technician will manage network operations, perform circuit and equipment restoration, and proactively resolve network issues while collaborating closely with federal government network operation centers. Key responsibilities Perform circuit and equipment/network restoration, identifying potential jeopardy conditions Manage and test various circuit types, including T1 to 100Gb, Ethernet, and IP networks Analyze network troubles and performance data to develop optimization plans and ensure compliance with customer SLAs Required qualifications Minimum of 5+ years' experience with SONET-based networks, next-generation DWDM systems, and related technologies Active/Current TS security clearance; TS/SCI preferred Associate degree in Engineering, Electronics, Software, or Networks, or equivalent experience Strong knowledge of DWDM Layer 1, Metro Ethernet, and IP communications Demonstrated ability to manage multiple issues simultaneously and make sound decisions under pressure