Medical Support Assistant

Medical Support Assistant Spectrum Healthcare Resources has a potential opportunity for Medical Support Assistantto join our dynamic team at the Veterans Affairs Sierra Nevada Healthcare System, in Las Vegas, NV. Work Hours 40 hours per week. Duties Scheduling appointments accurately from provider orders and consults, while reviewing and communicating patient prep instructions. Managing high-volume inbound and outbound calls and providing exceptional customer service to Veterans and healthcare staff. Documenting patient information, creating notes, processing consults, and maintaining sensitive information within electronic medical records (EMR). Performing front desk and patient check-in/check-out functions efficiently to improve patient flow and reduce wait times. Supporting radiology administration functions, including CD processing, virtual file room activities, provider communications, and general administrative support. Requirements Communicates with all internal and external customers in a courteous, positive, open, honest, cooperative manner, and treats all with dignity and respect. Benefits Comprehensive benefits package including medical, dental, and vision coverage. Paid time off and Holiday A supportive and collaborative work environment dedicated to patient care excellence. Company Overview At Spectrum, we utilize over thirty-five years of experience providing optimal solutions for federal agencies that are both innovative and cost-effective. We hold ourselves to the highest standard to ensure successful outcomes for the facilities and healthcare professionals we serve. As a Joint Commission Certified Healthcare Resource, dependability and service are the driving forces of our mission. EOE/AA/Disability/Vet Location US-NV-North Las Vegas #J-18808-Ljbffr