Building Assistant

Job Description

Job Description

Building Assistant 

Operational Support and Services Office 

Organization:

United Food and Commercial Workers International Union (UFCW) is North America’s neighborhood union; standing together to improve the lives and livelihoods of workers, families and communities. Our members work primarily in the retail food, meatpacking, poultry, food processing and manufacturing and retail store industries.

Location:

Washington DC, near Metro (on-site)

Position Description:

The Building Assistant supports the day-to-day operation and readiness of UFCW workplace areas by maintaining employee lounges and conference-room service areas, managing beverage and related supply inventory, supporting meetings and special events, providing Reception backup, assisting with Operational Support and Services projects and large mailings, maintaining workplace postings and notices, coordinating vending-machine service, and providing other operational support as needed.

ESSENTIAL DUTIES AND RESPONSIBILITIES

Include the following. Other duties may be assigned. This list is not exhaustive and may be supplemented.

Maintains the cleanliness, organization, stocking and day-to-day readiness of employee lounges, pantry areas, conference-room service areas and related equipment in accordance with established procedures and checklists.

Maintains coffee, tea, water and related beverage service throughout the workday in employee lounges and conference rooms.

Maintains inventory of lounge, conference-room and beverage-service supplies; monitors stock levels, receives and stores supplies, and prepares and submits replenishment orders as needed in accordance with established approval procedures.

Provides setup, service and breakdown support for in-house meetings, luncheons, employee programs, special events and other functions overseen by the Operational Support and Services Office, including beverage service and related logistical support.

Provides primary backup coverage for the Reception area as needed, including answering and routing telephone calls, greeting and directing visitors, providing general information and performing other routine front-desk responsibilities.

Assists with Operational Support and Services projects and large-scale mailings as needed, including envelope stuffing, assembling materials, preparing mailings and other general production support.

Delivers departmental faxes.

Posts and replaces updated Departmental Telephone listings monthly in designated locations; monitors and updates UFCW bulletin board postings; and posts or distributes notices, signage and other Operational Support and Services communications as directed.

Serves as the primary point of contact for vending-machine services, including reporting equipment or

stocking issues, requesting service or replenishment, coordinating vendor access, and assisting with employee concerns or refund requests as appropriate.

Serves as backup to the General Office Clerk V for retrieving and forwarding copier counts and for broader Operational Support and Services office-supply inventory and ordering.

Maintains punctuality and timely completion of assigned responsibilities and deadlines; develops courteous and effective working relationships with employees at all levels, tenants, vendors and representatives of external organizations; and protects the confidentiality of sensitive information encountered in the course of assigned duties.

QUALIFICATIONS:

To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill and/or ability required. Reasonable accommodation may be made to enable qualified individuals with disabilities to perform the essential functions.

While each of the following requirements represents the desired level of competency for the above-described position, the UFCW reserves the right to modify such standards when the job or position does not otherwise require a particular level of performance.

Other Knowledge/Skills/Abilities Required

The ability to work an 8:00 a.m. to 4:00 p.m. workday.

High school diploma or equivalent preferred.

Previous experience in office services, facilities support, hospitality, customer service, reception or a related work environment preferred.

Basic computer proficiency, including email, Microsoft 365 applications, simple data entry, printing documents and using shared electronic files or systems.

Strong organization and attention to detail, with the ability to monitor supplies, maintain orderly work areas and follow established procedures.

Ability to provide courteous customer service and communicate effectively with employees, visitors, vendors and external representatives.

Ability to work independently, use sound judgment, take initiative and shift priorities when routine work is interrupted by meetings, Reception coverage or other time-sensitive needs.

Ability to read and interpret safety rules, operating and maintenance instructions and procedure manuals, and to understand and communicate applicable rules, policies and procedures.

Ability to carry out instructions provided in written, oral or diagram form.

Attendance

Attendance will be a determining consideration in all cases where two or more applicants have equal ability, qualifications and/or reliability.

Job Demands

Work is generally routine but may require shifting priorities and responding to time-sensitive or unexpected needs, including meeting support, supply needs, special events and Reception coverage.

Working Conditions

Work is performed primarily in a normal office environment and throughout shared workplace areas. The position is on-site Monday through Friday and is not eligible for regularly scheduled telework. If the office is closed and employees are directed to work remotely, this position will generally be off in accordance with organizational policy.

Physical Demands

The position requires frequent standing and walking throughout the workday; bending, stooping, reaching, pushing and pulling; and lifting and carrying supplies and materials weighing up to 30 pounds. Duties may include moving supplies between work areas, handling cases of beverages and paper products, and setting up and breaking down meeting-service items. The position also requires written and oral communication, computer use and close vision.

Reasonable accommodations will be provided.

*Skills assessments with passing scores are required as part of our pre-employment process. *

COMPENSATION

Salary Range: $ 45,158 – $ 48,889

The UFCW provides a very generous benefits package, including:

• Comprehensive health insurance coverage.
• Life insurance provided with ability to purchase supplemental life insurance at favorable rates.
• Retirement Savings Account.
• 401(k) plan with employer matching.
• Pension plan.
• Dependent care reimbursement account program.
• Health care reimbursement account program.
• Transportation program benefits.
• Three weeks of paid vacation, 12 days of paid short-term sick leave, Extended Sick Leave program, paid parental leave.
• Prepaid Legal Plan (for DC/MD/VA only).

Duration:

• This is a full-time position; posting closes when position is filled.