Service Advisor in Training

Service Advisor in TrainingLaunch Your Career with Us — Service Advisor in Training New Smyrna Chrysler Jeep Dodge RAMWe are always looking for bright, motivated, and energetic professionals to join our world-class team. Our employees work collaboratively toward a shared goal: delivering the best service in the industry. If you're seeking an exciting opportunity with clear advancement potential, our Service Advisor in Training role is the perfect place to start.If you believe your skills and attitude would be a valuable asset to our customers and team — we want to get to know you!Key Responsibilities:Oversee service orders and drive lane flow to ensure prompt, courteous, and efficient service.Take ownership of the customer experience to create lasting, positive impressions.Provide concierge-level support for all customer inquiries, in person or by phone.Monitor and ensure technician hours are consistently sold and effectively utilized.Efficiently distribute work among technicians.Assist customers with technical questions on vehicle problems, warranties, and repairs.Maintain a Customer Success Index (CSI) at or above company standards.Help diagnose vehicle issues and assist with parts/tool ordering.Participate in the warranty claim process and support service department training/supervision.Uphold company policies, promote compliance with laws and regulations, and support a culture of accountability.Build and maintain strong relationships with manufacturer representatives.Foster a positive, team-oriented workplace.Qualifications:Friendly, organized, and professional demeanorStrong communication and time management skillsLeadership ability or demonstrated supervisory experienceConsistent service and sales performance historyPositive customer satisfaction track recordSelf-motivated and team-orientedProfessional appearance and attitudeAbility to work independently with minimal supervisionValid driver's license and clean driving recordWhy Join Us?Working at New Smyrna CJDR offers more than just a job — it’s a path to growth in one of the industry’s most modern and well-equipped facilities. Our team values hard work, professionalism, and a positive attitude.We are an equal opportunity employer. Discrimination or harassment based on race, color, religion, gender, national origin, disability, veteran status, sexual orientation, gender identity, or any other protected status is strictly prohibited.Start your career in automotive service with us today — apply now and take the first step toward an exciting future!