Barista

Job Description

Job Description

We’re hiring people to join our team as BARISTAS! 

A Few of Our Barista Benefits:

• Restaurant Discounts
• Employee Assistance Program - Focusing on a Commitment to Mental Health & Wellness
• Paid Vacation for Qualifying Employees
• Blue Cross Blue Shield Medical Insurance
• Dental & Vision Insurance
• Life, Accident Protection & Critical Illness Insurance
• Domestic Partner Benefits
• 401(k)

Beatrix is a neighborhood coffeehouse, restaurant and meeting place in Chicago’s River North, Streeterville, Fulton Market, Loop and Oak Brook neighborhoods serving weekday breakfast, lunch, dinner and weekend brunch. The menu features comfort food with a healthful twist, with favorites including the Light & Fluffy Lemon Pancakes, Green Chili & Chicken Enchiladas, Prime Burger and more. Beatrix is also known for the iconic coffee bar and bakery counter in each location offering signature cookies, in-house pastries, Fresh-Squeezed Juices and Beatrix Coffee Roasters coffee drinks. ​

Caring. Creative. Careers.
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Join the Lettuce Entertain You team! Our 100+ restaurants are nationally recognized for great food and service and as great places to work. We hire and care deeply for people with creativity, passion and the drive to be the best. And we reward our teams with top notch benefits, career-long training and development and opportunities for growth. If you want a career at a progressive company with a long-standing commitment to people, join our caring and creative team.
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EOE. We participate in E-Verify / Participamos en E-Verify

BARISTA JOB DESCRIPTION

Baristas are responsible for preparing coffee, espresso, tea, other beverages and collection of payment. 

Essential Functions

• Prepare and serve coffee, espresso and other beverages to guests
• Available to work a variety of hours, days and shifts, including weekends
• Safely and effectively move chairs, tables, highchairs and booster seats
• Safely and effectively use and operate all necessary tools and equipment, including knives, coffee makers, grinders and a cappuccino/espresso machine
• Ability to effectively communicate in order to perform and follow job requirements in written and spoken direction
• Ability to multitask calmly and effectively in a busy, stressful environment
• Work in a confined, crowded space of variable noise and temperature levels
• Able to move and lift up to 10 pounds, frequently move and/or lift up to 25 pounds, and occasionally move and/or lift up to 50 pounds
• Ability to stand and walk for an entire shift and move safely through all areas of the restaurant, which may include stairs, uneven or slick surfaces

Key Responsibilities and Duties

• Ensure the overall guest experience exceeds expectations and anticipate guests’ needs
• Greet guests with a warm, sincere smile
• Use tact and good judgement when dealing with guest challenges and respond to guest needs with patience and courtesy 
• Prepare ingredients needed for coffee drink recipes
• Sell and accurately account for gift cards 
• Responsible for the security and reconciliation of the cash drawer
• Accurately record and account for all items ordered, process payments, and balance all sales/receipts in compliance with restaurant policies and procedures
• Understand and respond knowledgeably to questions about the restaurant and menu   
• Use sales techniques to present and encourage current promotions to guests 
• Follow all steps of service
• Understand and follow the food allergy procedure and special orders/restrictions
• Proficiency in the use and operation of all necessary tools and equipment, including the POS system, Frequent Diner, Gift Card and Credit Card terminals
• Comply with all safety and sanitation guidelines and procedures
• Successfully complete alcohol awareness training
• Follow all rules, policies, procedures and conditions of employment, including those outlined in the Employee Handbook
• Get along well with others and be a team player
• Other duties will be assigned as needed