Front Desk Attendant Full-time/Part-time

Front Desk Attendant

The Front Desk is a great place to start if you're interested in a career in hospitality. The Front Desk Attendant reports directly to the Assistant General Manager and is responsible for the following:

• Greeting & checking in guests
• Handling guest requests
• Answering internal/external calls
• Taking reservations over the phone
• Running shift reports & balancing cash drawers
• Properly executing daily closing reports
• Assisting other departments with guest needs including communicating issues to department supervisor

Special Requirements

• Prompt and regular attendance - the hotel operates 7 days a week, 24 hours a day
• Department schedules must accommodate fluctuating business demands and associates may be asked to work shifts other than those they prefer or normally work, and overtime as required
• Minimum availability of 16 hours per week for part-time employees
• Comply with hotel and/or department uniform and professional behavior and appearance standards
• Carry out all reasonable requests by team leaders and managers and act as a team player with all levels of staff
• Review and approve electronic timecard weekly for accuracy

Characteristics of a Strong Front Desk Attendant Candidate

• Outgoing
• Ability to Multitask
• Patience
• Willingness to listen and respond to guest needs
• Attention to detail

While performing the duties of this job, the associate is frequently required to stand; regularly use hands to handle, or feel objects, tools, or controls. The associate is regularly required to reach with hands and arms. The associate may frequently lift and/or move up to 25 pounds. The noise level in the work environment is usually quiet to moderate.

Benefits

• Affordable health insurance with employer premium contributions available to all full-time associates
• Wide range of benefit options (medical, dental, vision, accident, critical illness, life) available to all full-time associates
• Paid Time Off (PTO) available to full-time associates
• Exclusive discounts at Marriott Hotels

Requirements

• High School Diploma or equivalent
• Experience with Lightspeed, Fosse, and MICROS systems preferred
• Liquor License KCMO, or ability to obtain one within 30 days of hire
• Must be willing to complete drug screen and background check in accordance with federal and state laws