Residential Treatment Coordinator

JOB TITLE: Residential Treatment Coordinator REPORTS TO: Residential Treatment Supervisor LOCATION: Arlington Heights, IL

ABOUT SHELTER YOUTH & FAMILY SERVICES

Shelter Youth & Family Services provides emergency housing, community-based services, and support for youth and families in crisis. Founded in 1975, we've grown into a leading voice for child welfare, human trafficking response, foster care innovation, and trauma-informed care in Illinois. With a current budget of $10M and ambitious plans to grow to $15M, our mission is to end the cycle of abuse and neglect by providing safe, healthy, and stable lives for children and families. Shelter Youth & Family Services is committed to providing safe, inclusive, and supportive resources for youth and families from all backgrounds and identities. We actively strive to create an environment that supports all employees, placing value in contributions from people from diverse backgrounds, and honoring all experiences, perspectives, and unique identities. Our mission is to protect children, strengthen families, and transform communities. Joining us in this role will give you a chance to help fulfill that mission and help the community. Shelter and its facilities are drug and smoke-free environments. Learn more at shelter-inc.org. Shelter Youth and Family Services encourages the application of all bilingual applicants to work with our client community. Applicants who can successfully certify their skill level in reading, speaking, and writing in two languages with the Illinois Department of Children and Family Services may receive an additional salary stipend. Certification testing is set by DCFS.

POSITION OVERVIEW

The Coordinator for the Commercial Sexual Exploitation of Children (CSEC) Program will oversee the operations of a therapeutic treatment program serving up to 12 girls, ages 12-18, who have been identified as survivors of human trafficking. This role requires a highly skilled, compassionate leader who will be responsible for the safety, well-being, and support of the clients, as well as the supervision and development of staff. The Coordinator will provide direct supervision to Youth Care Specialists, will ensure daily programming and structure is adhered to, comply with daily documentation, promote a positive and safe culture among the residents and staff, and ensure adequate shift coverage.

KEY RESPONSIBILITIES

SUPERVISION OF YOUTH CARE SPECIALISTS

Oversee and manage the daily routines of youth, ensuring the appropriate allocation of staff and resources to meet both individual and environmental needs. Provide feedback, intervention and/or redirection of all Youth Care Specialists interactions that are not within the trauma response framework. Provide on the job training and mentoring to staff and lead staff in trauma-informed behavior management techniques. Provide individual supervision for each Youth Care Specialists. Evaluate the job performance of each Youth Care Specialists. Plan and conduct monthly staff meetings. Prepare staff schedules in a timely, proactive manner to always secure adequate staff to resident ratios. Coordinate and ensure that all shift-related client and staff documentation is completed in a timely manner. Ensure the maintenance of agency policies and procedures and the Department of Children and Family Services "Code of Ethics for Child Welfare Professionals."

HOUSE MANAGEMENT

Maintain appropriate records regarding all purchases and maintain such purchases in accordance with allotted funds. Plan for the purchase of required household and office supplies. Complete proper maintenance requests and ensure all maintenance tasks on facility and equipment are completed. Ensure all emergency protocols are conducted and recorded in compliance with Performance Quality Improvement. Ensure that the home is well-maintained and meets all DCFS health and safety regulations.

DIRECT SERVICES

Receive and review all program referrals for appropriateness and schedule preplacement interviews with the multidisciplinary team to include the youth, their assigned caseworker, Residential Treatment Supervisor, Caseworker, and Clinical team. Work within a multidisciplinary team to discuss youth short term and long-term goals and transition and discharge planning. Assist with coordinating all transportation, medical, therapy, school, volunteer, and parental activities. Provide direct support to residents, including crisis intervention, behavior management, and emotional support, ensuring individual needs are met. Collaborate with clinical and case management teams to assess client needs, develop individualized treatment plans and track progress. Promote a trauma-informed and culturally sensitive approach to care, prioritizing the safety, dignity, and well-being of each resident.

PROGRAM ADMINISTRATION

Participate in interviewing Youth Care Specialists. Work with Residential Treatment Supervisor to plan, implement and supervise the treatment routine. Submit monthly stats and placement forms. Attend required DCFS meetings and training. Approve payroll for each Youth Care Specialist. Maintain records and required data for each resident. Carry out all duties as designated by the Residential Treatment Supervisor.

ACCOUNTABILITY

The Residential Treatment Coordinator shall be supervised by and is accountable to the Residential Treatment Supervisor. HOURS OF EMPLOYMENT Hours and days shall be scheduled according to the needs of the program. The primary hours of the coordinator will be four days per week 1pm-11pm.

QUALIFICATIONS

Must be at least 25 years of age in accordance with the Illinois Department of Children and Family Services Licensing Standards for QRTP. Bachelor's Degree in social service or related field required from an accredited school and a minimum of two years of residential experience required. 1-2 years supervisory experience required. Demonstrated commitment to and understanding of Shelter's mission, vision, and values. Must meet Child Care Facility Driver requirements in accordance with the Illinois Department of Children and Family Services. Must have a valid driver's license, an automobile, and adequate automobile insurance. Must complete a Medical and T.B. test providing proof of results. Must be fingerprinted by the State of Illinois and must submit to a full Background Check through the Illinois Department of Children and Family Services. Must submit official educational transcripts from the last school in which a degree was awarded. Must become certified in CPR /First Aid, CPI, and complete in service Think Trauma and Human Trafficking training and New Hire Orientation before working independently. Ability to lift 40 lbs. Must be available to provide scheduled 24‑hour on‑call support for staff during scheduled workdays. PHYSICAL DEMANDS AND WORKING CONDITIONS The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodation may be made to enable individuals with disabilities to perform the essential job functions. While performing the duties of this job, the employee is frequently required to sit; talk or hear; stand; walk; and use hands to handle or operate objects. The employee is occasionally required to climb or balance, stoop, kneel, crouch, lift, and reach with hands or arms. Specific vision abilities required by this job include close vision, distance vision and the ability to adjust focus. WORK ENVIRONMENT Shelter is committed to providing safe, inclusive, and supportive resources for youth and families from all backgrounds and identities. We actively strive to create an environment that supports all employees, placing value in contributions from people from diverse backgrounds, and honoring all experiences, perspectives, and unique identities. The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. Reasonable accommodation may be made to enable individuals with disabilities to perform the essential functions. Work is performed primarily in the agency facilities, and occasionally in vehicles, meeting rooms both in the facility and at other agency sites. CLASSIFICATION STATUS This is an exempt position.

COMPENSATION & BENEFITS

Salary: $58,000-$60,000 based on experience Benefits: Medical, Dental, and Vision insurance Life Insurance Disability coverage 403(b) retirement plan Paid holidays and generous PTO Professional development opportunities Mileage reimbursement for work‑related travel Shelter is an Equal Opportunity Employer. We welcome applicants from diverse backgrounds and experiences, including individuals from historically underrepresented communities. We are committed to building a safe and inclusive workplace for all. #J-18808-Ljbffr EmergencyMD