Customer Service Rep I
Preferred Bank
Customer Service Representative
Responsible for providing customer service by receiving, paying and keeping accurate records of all transactions.
Provide customer services such as cashing checks, receiving deposits, making withdrawals, making credit card advances, preparing change orders for commercial customers, etc.
Balance cash drawer and other receipt daily, as well as ATM (Automatic Teller Machine) when required
Process various Night-Drop and Mail transactions as needed
Wrap and bag coin, verify currency, mix new currency and turn-in mutilated currency
Cross-sell bank products
Perform miscellaneous duties such as filing, answering telephones, maintaining supplies, etc.
Qualifications:
- Minimum 1 year of experience in bank operations preferred.
- Good communication skills (written and oral)
- Proven customer support experience
- Ability to multitask, prioritize and manage time effectively
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