Principal Product Manager

Why Mayo Clinic

Mayo Clinic is top-ranked in more specialties than any other care provider according to U.S. News & World Report. As we work together to put the needs of the patient first, we are also dedicated to our employees, investing in competitive compensation and comprehensive benefit plans ( – to take care of you and your family, now and in the future. And with continuing education and advancement opportunities at every turn, you can build a long, successful career with Mayo Clinic.

Benefits Highlights

• Medical: Multiple plan options.

• Dental: Delta Dental or reimbursement account for flexible coverage.

• Vision: Affordable plan with national network.

• Pre-Tax Savings: HSA and FSAs for eligible expenses.

• Retirement: Competitive retirement package to secure your future.

Responsibilities

Responsible for driving the vision, strategy, business requirements, roadmap, and execution for assigned digital product. Advocates for the end user experience through data and research driven product discovery and development methods. Ensures alignment between Product, Business and Platform/Property priorities in context of Mayo Clinic's overall strategy and goals, while ensuring the end-user needs are met. Oversees the entire life cycle of the assigned product, from defining setting the vision, managing team to hit OKRs, deriving feature intention maps, managing capacity against scope, building/acquiring the technology - and ultimately creating a best in class user/customer experience, while on time and within budget. Leads agile product methodologies. Works with IT, Experience Design, Content and Digital Analytics leaders. Accountable to the success of a cross-functional team including, including experts in design, engineering, marketing, and others. Recruits, hires, and mentors members of the team. Responsible for driving the product strategy, vision, design, and development execution.

Ensure delivery of high-value products in alignment with business goals and user experience optimization. Leads a high performing cross-functional team effectively and efficiently that is collaborative with business partners, customers, and other stakeholders (Engineering, UX/UI, Operations, Engagement, AI, etc.) Leverages market and customer feedback and data to inform and guide future product/feature development. Advocate for end-users, and builds and improves features based on their pain points -strives to make product technology and workflows easy to use. Ability to establish deep partnerships with business stakeholders to ensure product achieves business requirements and aligns to other organizational strategies and priorities. Proactively manages and monitors product and operational risks (regulatory, security, operational, etc.) in order to prevent and/or mitigate risks to the customer and business. Monitors and manages product schedules, scopes and budgets and delivering as scheduled. Manages external Mayo Clinic vendor and partnership relationships as assigned. Sets and manages to product performance scorecards and OKRs. Quickly build credibility and partnership with key internal partners and leaders. Understands and applies current digital technology design, build, and operations capabilities and requirements. Able to effectively communicate and translate a product vision, strategy, and design with engineering partners. Actively seeks to understand new and emerging technologies, their capabilities, pros/cons, and potential applicability to Mayo Clinic digital product needs (now & future). Capable of creative problem solving to create software solutions that are simple, engaging and create value to the end users. Proficient in guiding and leading complex engineering teams.

Qualifications

Bachelor's Degree (business, communications, advertising, marketing, statistics, engineering, technology, health care) and 7+ yrs of digital product management experience (5 yrs with digital products and platforms); or minimum of 9 years direct digital product management with HS diploma/GED required. Prior health care experience preferred. Experience in managing complex products or a family of multiple products required. Digital product and people leadership experience (direct or indirect). Prior Digital Senior Product Management experience or equivalent role. Preference for health care experience (clinical, management, technology, other) from some Product Manager roles. Experience in design thinking methodologies

Ability to build and maintain strong working relationships at multiple levels of the organization. Strong communicator (written & verbal) with active listening skills. Ability to facility group/team discussions. Professional and reflects Mayo Clinic values and beliefs. Strong planning and organizational skills.

Visionary, Proactive, and problem solver. Ability to effectively negotiate, strong conflict resolution skills, strong attention to detail and multitasking skills, and works well under pressure.

Exemption Status

Exempt

Compensation Detail

$152,443 - $221,062 / year

Benefits Eligible

Yes

Schedule

Full Time

Hours/Pay Period

80

Schedule Details

Monday - Friday, Business Hours 100% Remote. 10%+ travel

This vacancy is not eligible for sponsorship/ we will not sponsor or transfer visas for this position. Also, Mayo Clinic DOES NOT participate in the F-1 STEM OPT extension program.

Weekend Schedule

Not Applicable

International Assignment

No

Site Description

Just as our reputation has spread beyond our Minnesota roots, so have our locations. Today, our employees are located at our three major campuses in Phoenix/Scottsdale, Arizona, Jacksonville, Florida, Rochester, Minnesota, and at Mayo Clinic Health System campuses throughout Midwestern communities, and at our international locations. Each Mayo Clinic location is a special place where our employees thrive in both their work and personal lives. Learn more about what each unique Mayo Clinic campus has to offer, and where your best fit is. (

Equal Opportunity

All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, gender identity, sexual orientation, national origin, protected veteran status or disability status. Learn more about the "EOE is the Law" ( . Mayo Clinic participates in E-Verify ( and may provide the Social Security Administration and, if necessary, the Department of Homeland Security with information from each new employee's Form I-9 to confirm work authorization.

Recruiter

Julie Melton

Equal opportunity

As an Affirmative Action and Equal Opportunity Employer Mayo Clinic is committed to creating an inclusive environment that values the diversity of its employees and does not discriminate against any employee or candidate. Women, minorities, veterans, people from the LGBTQ communities and people with disabilities are strongly encouraged to apply to join our teams. Reasonable accommodations to access job openings or to apply for a job are available.