HR Generalist

About the Organization
Our services are designed to be holistic, geographically accessible, culturally sensitive, and coordinated with other related service systems, both formal and informal. Community Council has a long history of providing mental health services to Philadelphia residents and is one of the City of Philadelphia's original 12 Base Service Units. We provide a range of mental health and substance abuse direct services and case management. The organization has a diverse staff of 200 that deliver evidenced based services in a culturally competent manner.

EOE Statement
We are an equal employment opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability status, protected veteran status or any other characteristic protected by law.

Description

GENERAL OVERVIEW : The Human Resources Generalist will serve as the primary administrative manager for the compliance of FMLA, Unemployment, Worker's Compensation, Benefits Administration, Staff Learning & Development, Employee Relations, and will work with the HR Director in creating and implementing engagement and retention Strategies. This role is key to creating and sustaining a positive work environment where employees feel motivated to grow within the organization. This position will work directly with the HR Director in developing and implementing strategies to enhance employee engagement, increase retention and fostering a culture of staff development, staff inclusiveness and staff belonging.

CORE FUNCTIONS

1. Ensure administrative compliance with FMLA, Worker's Compensation, and Unemployment laws, ensuring accurate documents, correspondence and records maintenance.

2. Process benefits administration to ensure accurate employee eligibility of coverages and conducting a quarterly audit of enrollment rosters to ensure accuracy in administration.

3. Assist staff and managers in conflict resolutions, performance coaching, and feedback sessions to improve team dynamic, employee experience and improve staff retention.

4. Support management with the development of appropriate and effective disciplinary actions.

5. Oversee the Staff Learning & Development efforts, ensuring collaboration with managers to enhance training and career pathing opportunities for employees.

6. Promote inclusion and belonging through HR Programs to include Employee Experience efforts and activities.

7. Work with the HR Director to coordinate the enhancement of services within the HR Department, to include partnerships with HRIS systems, broker relationships, and overall HR administration.

8. Develop and maintain a process for conducting Exit Interviews and establish a reporting system that will deliver results that can be used in process modifications that will improve retention.

Position Requirements

MINIMUM QUALIFICATIONS:

• Bachelor's Degree from an accredited college or university with a concentration Human Resources, Business Administration, or a related field.

• A minimum of 3 years of HR generalist experience with a demonstrated focus on retention, engagement, and employee relations

• Strong interpersonal, problem-solving ad communication skills.

• Proficient in HRIS systems, Paycheck, Credible, Microsoft Office Suite, DocuSign administration.

• Ability to conduct HR related investigations and give clear and concise oral and written outcomes, reports, and recommendations.

Location
Community Council

Number of Openings
1

Full-Time/Part-Time
Full-Time

Category
Human Resources

Salary/Sign-on bonus
55,000 - 60,000

Close Date

Created By
Donna Mims

Number Filled
0

Exempt/Non-Exempt
Exempt

Hiring Manager(s)
Sharon Johnson

Open Date
7/24/2026


This position is currently accepting applications.