Graves Call Center Rep.

GRAVEYARD Dispatcher/Customer Service RepresentativeSecurity Services Northwest, Inc., (SSNW) is your full-service security company. Founded in 1977, we offer professional and complete security services for residential, commercial, and industrial customers in Washington, Oregon, California, Nevada, and Alaska.SSNW is a nationally recognized supplement for Department of Defense anti-terrorism force.From providing armed and unarmed security officers and patrol services to installing burglar alarms and camera systems, SSNW provides our customers with the highest level of service. We have an exceptional, experienced team to assist you in mastering your skills, with great growth opportunities.If you are passionate about always doing your best work, making an essential contribution, and serving with kindness and humility, please consider applying today! People are at the heart of our business, and we are always looking for new folk to join our family of professionals!Work Hard, Be KindSSNW is a drug-free workplace.SSNW is seeking a part-time or full-time GRAVEYARD dispatcher/customer service representative for our corporate headquarters in Sequim, WA.Dispatchers monitor burglary, fire, and medical alarms for hundreds of customersDispatch alarms to the appropriate agency.Answer phones, take messages, and dispatch calls for answering service customersPerform a variety of computer tasks and other office duties.As a 24/7 operation, we have multiple shifts available each day with weekend and holiday work, and variable days off. Applicant must be comfortable with multi-tasking, a high-stress work environment, and the work pace changing drastically at times.Job Type: Full-time/ part-timeSalary: From $22.00 per hourRequirements:Must have a valid driver's licenseMust have a clean criminal record and driving recordMust be able to pass an office efficiency checklist:Typing test - 40 WPM minimumTake sample calls with messages, dispatch callSend email, fax, etc...Navigate between screensPut calls on hold, transfer callsExcel, Word, Microsoft 365Shift:10-hour shiftGraveyard shiftNight shiftMonday to FridayWeekend availabilityHolidaysWork setting:In-personAbility to commute:Sequim, WA 98382: Reliably commute or planning to relocate before starting work (Required)Experience:Dispatching: 1 year (Preferred)