Technical Project Manager

Job Title: Technical Project Manager
Location - SFO, CA (Onsite)
Fulltime

Job Description
• Technical Project Manager with strong communication skills and experience in Java API
• Deep understanding of the design approaches and technologies utilized in your area
• Focus on customer experience, the build and delivery processes and the problems to be solved
• Work across multiple scrum teams (may be cross-cutting across products, scrum teams, and/or technologies or work may be vertically focused on a single product or feature set)
• Deep understanding of the business and technical requirements for the solutions being built
• Identify, assess, track and mitigate issues and risks at multiple levels Write documentation as required
• Communicate role up of project issues and status in a concise, accurate, and professional manner for senior leadership consumption, escalating blocking issues when appropriate
• Communicate progress, anticipate bottlenecks, provide escalation management, identify, assess, track and mitigate issues/risks at multiple levels Work across teams to optimize processes
• Regularly review metrics and proactively seek out new and improved data/mechanisms for visibility ensuring your program stays aligned with organization objectives

Roles & Responsibilities
• Plan and manage a group of related technology projects or activities in a coordinated way from inception through successful delivery
• Focus on customer experience, the build and delivery processes and the problems to be solved
• Work across multiple scrum teams (may be cross-cutting across products, scrum teams, and/or technologies or work may be vertically focused on a single product or feature set)
• Work directly with external to the organization or external to Mastercard technology providers and customers
• Work with limited guidance, seeking guidance as needed because the product and delivery strategy is defined. The design is not.
• Understand the needs of the engineers and technical operations teams who have to build, maintain, and operate the system for the life of the system
• Recognize complex designs and propose simplified solutions by working with software design engineers, principals and TPMs
• Help customers and the engineering teams make trade-off decisions by considering all of the data including business goals, technical platform strategy, customer experience and maintainability. You identify blocking issues and manage their resolution.
• Partner with industry vendors that provide technology or user experience design components that support our architecture and work with vendors on our implementation plans and roadmaps identifying partnership opportunities to increase our development velocity and our learnings
• Regularly review metrics and proactively seek out new and improved data/mechanisms for visibility ensuring your program stays aligned with organization objectives