Client Services Team Lead - Strategy, Coaching & Escalation
$99.73k - $119.67kSyneos Health/ inVentiv Health Commercial LLC
Syneos Health/inVentiv Health Commercial LLC is seeking a US Team Lead for the Client Services US Team. This role involves providing leadership and support to Client Services Managers, ensuring effective service delivery and strategic alignment. The Lead will contribute to departmental strategy, process improvement, and play a key role in fostering team development. Candidates should possess a degree, superior leadership qualities, and experience in client service or related fields. This position offers a competitive annual salary ranging from $99,733 to $119,667, dependent on qualifications and performance. #J-18808-Ljbffr Syneos Health/ inVentiv Health Commercial LLC
$99.73k - $119.67k
Syneos Health is seeking a Team Lead for Client Services in Newtown, PA. The role involves leading Client Services Managers, ensuring high-quality service delivery, and driving departmental strategy. The ideal candidate will have strong leadership and communication skills...Suggested$99.73k - $119.67k
...6079-OTHLOC-CwmwYfw6 The Client Services US Team Lead provides leadership and support... ...), serving as a primary escalation point and trusted resource... ...CSM development through coaching and direction, and... ...key role in departmental strategy and process improvement. Guided...SuggestedWork at office$99.73k - $119.67k
Syneos Health, Inc. seeks a Client Services US Team Lead based in Newtown, PA. This role is critical in providing leadership to Client Services Managers, guiding process improvements, and ensuring quality service delivery. The ideal candidate will possess strong leadership...Suggested- Syneos Health Commercial Solutions is looking for a Client Services US Team Lead in Newtown, Pennsylvania. This role involves leadership of Client... ...on priorities, and advocating for long-term team strategies. The Lead will manage performance processes with care while...Suggested
$26 - $30 per hour
...Regular Your Role at Sephora As a Sales and Service Leader , you’ll harness your love for... ...’ll be a key driver of store success—leading by example to inspire your team, elevate client experiences, and exceed goals. Through coaching, collaboration, and a passion for...SuggestedHourly payFull timePart timeFlexible hoursShift workNight shiftWeekend work- ...The Club Manager will be accountable for leading a team of employees in a positive, motivating... ...of Assistant Managers, Member Service Representatives, Trainers and Custodians... ...accountability for direct reports by training and coaching, ensuring adherence to PF’s values and...All shiftsShift work
- ...The Club Manager will be accountable for leading a team of employees in a positive, motivating... ...of Assistant Managers, Member Service Representatives, Trainers and Custodians... ...accountability for direct reports by training and coaching, ensuring adherence to PF's values and...Local areaAll shiftsShift work
- ...skills and be yourself. The Team for Me – Our people want to... ...finding new talent, providing coaching and direction, honing their leadership... ...Requirements: Managers lead shifts every week, making sure... ...other managers. The Guest Service Department Manager’s...Local areaFlexible hoursShift work
- ...role in driving our sales success and leading membership growth initiatives across one... ...performing sales leader but also oversee sales strategy, team performance, and revenue management.... ...exceed revenue targets. Leading, coaching, and motivating a sales team to...Full timeFlexible hours
- ...your skills and be yourself.The Team for Me Our people want to say... ...finding new talent, providing coaching and direction, honing their... ...your move.Requirements:Managers lead shifts every week, making sure... ...and other managers.The Guest Service Department Manager's responsibilities...Second jobFlexible hoursShift work
- ...Account Manager (RAM) to lead sales efforts for... ...execute a comprehensive strategy to identify patient opportunities... ...quarterback of the LHM team, setting strategy,... ...such as local infusion service providers. Support... ...leadership, mentorship, and coaching without formal...Local areaRelocation
- Customer Service Supervisor Location: Levittown, PA Area... ...Customer Service Supervisor to lead a high‑performing customer service team in a fast‑paced consumer... ...service excellence, coaching and developing team... ...to leadership. Manage escalated customer concerns and ensure...Work at officeAfternoon shift
$59k - $85.1k
...Job Sub Function: Technical Customer Service Job Category: Professional All Job... ...of Orthopaedics? Ready to join a team that’s reimagining how we heal? Our Orthopaedics... ...efficient/effective handling and resolution of escalated issues and inquiries. Support initial...Remote jobFull timeTemporary workWork experience placementWork at officeLocal area- ...OVERVIEW As the Customer Service Manager, you will lead a high-performing customer service team dedicated to delivering an exceptional... ...who is passionate about coaching employees, solving complex... ...expectations. Serve as the primary escalation point for complex customer...Full timeWork at office
- ...Supervisor's Title Area Coach (AC) Directly Supervises Associate... ...excellence in customer service • Maintaining company standards... ...improving restaurant performance. Team Leadership Supervises... ...involved in a hands-on manner and leads by example. Is assertive....Hourly payAll shiftsShift work
- ...offer exemplary customer service with a commitment to... ...leadership and performance of a team of Customer Care agents... ..."), and ongoing coaching and development. Job... ...as the first point of escalation for agent questions, customer... ...of supervisory or Team Lead experience. ~ Strong...Local area
- ...implementing sound retention strategies, utilizing strong... .... Serve as the lead point of contact for customer... ...Align WM products and services with customer needs,... ...resolve all customer escalations or issues.... ...Collaborate with sales team to identify and grow opportunities...Hourly payOngoing contractFull timeContract workWork at officeLocal area
- ...Supervises: AGMs / Shift Managers / Team Members. Basic Purpose and... ...excellence in customer service Maintaining company standards... ...RGM with continued training and coaching. ARM’s that do not show progress... ...involved in a hands‑on manner and leads by example. Is assertive....Hourly payAll shiftsShift work
- ...Assistant Director of Dining Services at a boarding and day... ...budget adherence. Lead by example; engaging... ...developing direct reports and team members through ongoing support, monitoring, coaching, and feedback.... ...guests; maintain effective client and customer-centric...Contract workWork at officeLocal area
$122k - $212.75k
...Center Senior Manager leads the day-to-day execution... ...This role oversees a team of specialists... ...categorization, documentation, and escalation of issues. Serve as... ..., sampling strategies, and review criteria.... ...day-to-day leadership, coaching, and mentorship to Monitoring...Local areaImmediate start$126.2k - $264.1k
...is focused on service execution, uptime... ...is to build, lead, and continuously... ..., ensuring the team has the... ...prioritization, coaching, performance management... ...staffing, escalation readiness, training... ..., redundancy strategies, and energy-performance... ...S. customer or client-facing roles...Temporary workFor contractorsRelocationRelocation packageFlexible hours$28 per hour
...Supervisor is the lead security supervisor... ..., providing coaching, guidance, and performance... ...required by the client work order and... ...through Outlook, Teams, Quip, Microsoft Forms... ...ensuring resolution and escalation per protocol.... ...a strong customer service presence by...Hourly payFull timeContract workFor contractorsLocal areaAll shiftsMonday to FridayFlexible hoursShift work- ...delivery of maintenance services in accordance with... ...and point of escalation to direct reports. Coach, mentor, and provide... ...development opportunities to team members on an... ...which has a maintenance strategy for all assets to... ...management Able to lead and instruct others...Work at officeMonday to FridayShift work
- ...Football Operations to lead and scale all Flag... ...for athletes, families, coaches, and volunteers. This... ...management Proven team leadership and staff development... ...Lead the vision, strategy, and execution for all... ...and parents Resolve escalated issues with...Part timeSeasonal workWork from homeWeekend workAfternoon shift
$51.92 - $58.17 per hour
...assisting a local client recruiting for a Field... ...therapies. Lead the resolution of... ...authorizations, claims escalations, and appeals,... ...trends and access strategies across remote and... ...to align support services with evolving customer... ..., and client teams to optimize service...Hourly payTemporary workWork at officeLocal areaRemote workShift work- ...Service Coordinator I The Service Coordinator I is responsible for coordinating service... ...appropriately. # Review sales and service leads. Coordinate the delegation of leads to... ...activities, duties, or responsibilities of the team member. Duties, obligations, and...Work at office
- ...The Telephonic Health Services Coordinator (HSC) serves as the primary... ...first member of the clinical team that most patients interact with... ..., and fulfillment of client enrollment commitments. Essential... ...including phone and fax numbers. Escalate unresolved patient issues or care...Remote workHome office
- ...) Our manufacturing client is seeking a Senior... ...growing technology team. This person will lead a total team of 8-9... ...delivered as high-quality services, grounded in ITIL 4... ...capability through coaching, performance... ...operational input. Act as an escalation point for...Work at office2 days per week3 days per week
- ...operations, enhance efficiency, and ensure exceptional customer service while enforcing policies and audit standards. The role collaborates with the Community Office Manager to lead and coach the branch team, train staff, and guide onboarding. A strong focus on accuracy,...Work at office
- ...Responsibilities: Lead operational execution... ...Outsourced models (full-service or functional CRO... ...Provide feedback, coaching, and training input to... ...performance reviews, and escalation management Ensure clear... ...Based Monitoring (RBM) strategies and traditional 100% SDV...Remote work
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