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Client Services Team Lead - Strategy, Coaching & Escalation

$99.73k - $119.67k

Syneos Health/ inVentiv Health Commercial LLC

Syneos Health/inVentiv Health Commercial LLC is seeking a US Team Lead for the Client Services US Team. This role involves providing leadership and support to Client Services Managers, ensuring effective service delivery and strategic alignment. The Lead will contribute to departmental strategy, process improvement, and play a key role in fostering team development. Candidates should possess a degree, superior leadership qualities, and experience in client service or related fields. This position offers a competitive annual salary ranging from $99,733 to $119,667, dependent on qualifications and performance. #J-18808-Ljbffr Syneos Health/ inVentiv Health Commercial LLC

Vacancy posted 2 days ago
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