Contract Administrator
Worldwide Express
PURPOSE
The Contract Administrator provides comprehensive contract and operational support to the Legal Department across a broad range of corporate, commercial, compliance, and legal operations matters. This position serves as a key resource to attorneys and business stakeholders by managing legal documentation, supporting corporate recordkeeping, coordinating legal processes, maintaining compliance-related records, and helping drive operational efficiency within the legal function. The role requires strong organizational skills, sound judgment, attention to detail, and the ability to manage multiple priorities in a fast-paced environment.
ESSENTIAL DUTIES & RESPONSIBILITIES
Contract Administration & Commercial Support
Administer and support the execution of company legal agreements and related documentation.
Support agreements throughout the contract lifecycle, including drafting, review, approval coordination, execution, and filing.
Prepare, review, revise, proofread, and distribute contracts, legal correspondence, forms, reports, and other legal documentation using approved templates and established guidelines.
Review contract terms to identify non-standard provisions, summarize key obligations, and escalate legal and business risks as appropriate.
Track agreements through negotiation, approval, execution, and renewal processes.
Maintain legal department records, databases, contract repositories, and document management systems to ensure accurate recordkeeping, retention compliance, accessibility, and audit readiness.
Develop, maintain and update legal department templates, standard forms, terms and conditions, procedural documents, and other department resources.
Coordinate with other stakeholders to facilitate timely contract processing and resolution of contract-related requests.
Corporate & Legal Operations Support
Develop subject matter expertise for contract management tools and legal intake processes, identifying automation opportunities to improve efficiency and data integrity.
Coordinate legal requests and serve as a point of contact for routine inquiries from internal stakeholders.
Assist with legal research and information gathering related to corporate, compliance, regulatory, and operational matters.
Provide administrative support for legal and contract operations, including scheduling meetings, coordinating communications, processing legal requests, and supporting departmental activities.
Support legal department initiatives, strategic projects, system implementations, integrations, process improvements, workflows, systems and recordkeeping practices to enhance efficiency, consistency, and compliance.
Support the ongoing administration and optimization of legal operations tools, document management systems, and contract management platforms.
Cross-Functional Collaboration & Project Support
Serve as a primary point of contact for routine legal requests and collaborate with internal stakeholders across other departments to support legal and business initiatives.
Assist with requests from auditors, regulators, customers, vendors, partners, and external counsel.
REQUIRED KNOWLEDGE, SKILLS & ABILITIES
Strong analytical, organizational, and problem-solving skills.
Strong legal document drafting, proofreading, and document management skills.
Ability to exercise sound judgment and appropriately escalate legal issues.
Excellent written, verbal, and interpersonal communication skills.
Ability to manage multiple projects and competing priorities under tight deadlines.
Strong attention to detail and commitment to accuracy.
Ability to work independently while collaborating effectively across departments.
Demonstrated ability to maintain confidential and sensitive information.
Process-oriented mindset with a focus on operational efficiency and continuous improvement.
Professional demeanor and commitment to customer service, teamwork, and ethical business practices.
Ability to thrive in a dynamic and globally distributed work environment.
QUALIFICATIONS
A college degree is required.
5+ years of experience as a contract administration professional or similar experience.
Experience supporting commercial transactions, contract review, compliance activities and legal operations functions.
Experience working with contract management systems, document management platforms, e-signature solutions and other legal technology tools.
In-house legal department experience preferred
Notary Public certification is a plus.
TECHNICAL PROFICIENCIES
Strong working knowledge of Microsoft Office Suite, Adobe Acrobat, DocuSign and Salesforce.
Proficiency with Ironclad or similar CLM, document management, records management, and workflow automation tools is a plus.
Experience with Smartsheet and legal operations or matter management systems is a plus.
Ability to learn and effectively utilize new legal technology platforms.
PHYSICAL DEMANDS & WORK ENVIRONMENT
Hybrid work with at least three in-office days
Work Environment: Job performed in a general office environment.
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