Receptionist - State Farm Agent Team Member

Job Description

Job Description

Benefits:

• Hiring bonus
• 401(k)
• Bonus based on performance
• Competitive salary
• Health insurance
• Opportunity for advancement
• Paid time off
• Training & development

ABOUT OUR AGENCY:
Our agency opened in 2017 and is a small, dedicated team of two who focus on delivering an excellent customer experience every day. I started my journey as a college intern and later became an Agent Aspirant, which gave me a strong foundation and a clear vision for the kind of office I wanted to build.

I’m married, have two dogs, and enjoy running marathons. Staying active and disciplined outside of work helps shape the way I approach the business and support my team. I stay involved in the community as a member of the Rogers Park Business Alliance and serve as an SSA commissioner, working to maintain and improve the local area. Supporting the community is an important part of what we do.

For our team, we offer disability and life insurance, a health stipend, and a 401(k) plan to help support our team’s financial and personal well-being.

Our office culture is collaborative, trustworthy, and customer-focused. As a smaller team, we work closely together and take pride in being responsive, thorough, and supportive of one another. We’re looking for someone who treats their role like it’s their own business—someone who is dependable, detail-oriented, and committed to providing a great customer experience. If you’re looking for a supportive, team-oriented environment where your work truly matters, this could be a great fit for you.

ROLE DESCRIPTION:
Nick Kosiek - State Farm Agent is a leading insurance agency dedicated to providing exceptional service to our customers. We are currently seeking a dynamic individual to join our team as a Receptionist - State Farm Agent Team Member.

Our ideal candidate is highly organized, detail-oriented, and committed to contributing to a positive and productive workplace. If you thrive in a supportive role and are eager to learn and grow within the insurance industry, we invite you to apply and become a valued member of our team.

 
RESPONSIBILITIES:  

• Greet customers warmly in person and over the phone, directing them to the appropriate team members.
• Manage appointment scheduling and office communications.
• Assist in handling incoming inquiries and maintaining customer records.
• Engage in conversations with prospective and existing customers, identifying opportunities to offer insurance options.
• Provide excellent customer service and follow up on customers needs.
• Support the team with various administrative tasks and projects.

QUALIFICATIONS:  

• Previous experience in a receptionist or customer service role.
• Communication and interpersonal skills.
• Organizational and multitasking abilities.
• Comfortable with engaging in sales conversations.
• Basic computer skills, including Microsoft Office and CRM systems.