Sign up to access all features of our service.
  • Job search
  • Favorites
  • Create a CV
    New
  • Salaries
  • Subscriptions

Help Desk Analyst - Expert User Support & Troubleshooting

vTech Solution, Inc.

A technology solutions company in Arizona seeks a Help Desk Support Specialist to manage customer inquiries through calls, emails, and tickets. Responsibilities include troubleshooting requests, maintaining databases, and ensuring accurate customer information. Ideal candidates will have 3-5 years of experience in tier 1 or tier 2 support, alongside strong communication skills. This role may involve in-state travel and requires a valid driver's license. #J-18808-Ljbffr vTech Solution, Inc.

Vacancy posted 3 days ago
Similar jobs that could be interesting for youBased on the Help Desk Analyst - Expert User Support & Troubleshooting in Phoenix, AZ vacancy
  •  ...seeking a customer service professional to resolve technical issues and deliver support to clients via calls, emails, and help-desk tickets. You will record interactions, provide basic troubleshooting, and guide customers through technology solutions while escalating complex... 
    Suggested

    Valued Relationships, Inc.

    Phoenix, AZ
    4 days ago
  • Relativity is seeking a Technical Support Specialist to diagnose, troubleshoot, and repair complex software and networked systems while engaging with customers by phone and email. The role requires strong SQL and Windows skills, Salesforce ticketing, and a focus on delivering... 
    Suggested
    Monday to Friday
    Shift work

    Relativity

    Phoenix, AZ
    1 day ago
  • Rippling in San Francisco, CA, is seeking a Customer Support Payroll specialist to help customers with payroll tax issues, filings, and compliance. You’ll become the go-to expert on US payroll, guiding users through complex scenarios and delivering clear, helpful guidance... 
    Suggested

    Rippling

    Phoenix, AZ
    2 days ago
  •  ...emails, and web inquiries for end users and other external Help Desks Tracks and logs inquiries into a ticket...  ...is accurate on tickets Troubleshoots and provides solutions to frequently...  ...capability Basic desktop and laptop support and troubleshooting Skill in: Verbal... 
    Suggested

    vTech Solution, Inc.

    Phoenix, AZ
    3 days ago
  • 日本アバカス株式会社 seeks an Analyst for their Enterprise Service Desk in Phoenix, Arizona. The role involves troubleshooting IT-related support requests and providing excellent client service. Candidates should have an Associate's Degree and 2-5 years of experience with Microsoft... 
    Suggested

    日本アバカス株式会社

    Phoenix, AZ
    5 days ago
  • A leading technology firm is seeking a Technical Support Specialist I to deliver front-line technical support in Phoenix, AZ. Responsibilities...  ...requests, managing ticket triage, and performing basic troubleshooting for hardware and software issues. The ideal candidate will... 

    Bex Partners

    Phoenix, AZ
    5 days ago
  •  ...Job Description We are looking for a Help Desk/Desktop Support Analyst to provide dependable technical support for end users in Phoenix, Arizona. This Long-term Contract...  ...requests, and assisting employees with timely troubleshooting and account support. Responsibilities:... 
    Long term contract

    Robert Half

    Phoenix, AZ
    4 days ago
  •  ...Position Summary The role of a Level I Help Desk Analyst is to provide IT related support utilizing phone, chat, email, or...  ...and software issue using troubleshooting skills. • Provides complete and...  ...technical communication that end-users can understand. • Follows IT and... 
    Full time
    Work at office
    Remote work
    Flexible hours
    Shift work
    Night shift
    Day shift

    Phoenix Children's Hospital, Inc.

    Phoenix, AZ
    4 days ago
  • Ware Malcomb is seeking an IT Support Specialist II to assist end users in the Phoenix area and regional offices. The role focuses on troubleshooting and triaging tickets, serving as a mid‑level...  ...include managing the help desk queue, providing excellent customer... 
    Work at office
    Local area

    Waremalcomb

    Phoenix, AZ
    5 days ago
  •  ...Technologies, Inc. is seeking a Full-Time Technical Services Analyst in Phoenix, Arizona. You will work with an enthusiastic team...  ...top-notch IT service, monitoring systems, and providing support for end-users. The ideal candidate should have relevant IT experience, particularly... 
    Full time

    Crossroads Technologies

    Phoenix, AZ
    1 day ago
  • Cleo Communications US, LLC is seeking a Support Engineer I to be the first point of contact for customers, providing technical assistance...  ...handle inquiries via phone, email, chat, and remote sessions, troubleshoot issues, and contribute to knowledge bases while maintaining... 
    Remote job

    Cleo

    Phoenix, AZ
    1 day ago
  • Tokyo Electron America, Inc. is seeking a Technical Support Engineer to provide expert assistance to clients under supervision. You will troubleshoot hardware and software issues, document interactions, and guide field engineers with clear, actionable steps. The role involves... 

    Tokyo-Electro

    Phoenix, AZ
    4 days ago
  • HCLTech is seeking an IT Support Specialist in Phoenix to provide end-user computing support across desktops, laptops, and mobile devices. You will handle Level 1/2 break/fix, configure devices, and assist with OS upgrades, login issues, and connectivity problems. Responsibilities... 
    Remote work

    HCLTech

    Phoenix, AZ
    1 day ago
  •  ...integrity of cash and accounts receivable, input payments and adjustments, and ensure compliance with finance policies. This role supports posting 835 files and lockbox activity, ensuring timely processing. The position posts 835 electronic payments, reconciles ERA totals... 

    Phoenix Children's

    Phoenix, AZ
    2 days ago
  • $48 - $58 per hour

    Looking for an experienced IT Help Desk Manager for our MSP /...  ...recurring issues to the tier-1-2-3 support team.Collect feedback to...  ...provided to customer to ease in troubleshooting.Advise team members on...  ...Follow up with customers and users to ensure complete resolution... 
    Contract work
    Temporary work

    TEKsystems

    Phoenix, AZ
    3 days ago
  • $21 per hour

     ...someone with 1+ years of technical support experience. We require at...  ...We provide remote and onsite help desk support for clients using...  ...Active Directory tasks such as user creation, terminations, and password...  ..., and user unlocks. We troubleshoot and configure basic hardware,... 
    Hourly pay
    Full time
    Work at office
    Remote work

    Atlas Professional Services, Inc.

    Phoenix, AZ
    2 days ago
  •  ...insurance technology firm in Phoenix is seeking a Help Desk Technician to provide technical support and assistance to users. The ideal candidate should have a Bachelor's...  ...support roles. Responsibilities include troubleshooting software issues, guiding users, and conducting... 
    Full time

    Reliance Partners

    Phoenix, AZ
    1 day ago
  •  ...globe. Job Description An IT HelpDesk Analyst is a pivotal support position within ourManaged Services organization. Our Service Desk provides a critical interface between the...  ...demonstrate excellent communication, troubleshooting, and documentation skills as well as an... 
    Shift work

    ZenTech Consulting

    Phoenix, AZ
    9 hours ago
  •  ...services provider is looking for an IT HelpDesk Analyst to join their Managed Services team. This...  ...teams. The position requires excellent troubleshooting skills and IT experience, with a focus on customer satisfaction and support in a dynamic environment. #J-18808-Ljbffr... 

    ZenTech Consulting

    Phoenix, AZ
    9 hours ago
  • A technical support provider is seeking an IT Desktop Support Technician in Phoenix, Arizona to provide hands-on technical support for end users. The role involves troubleshooting hardware, software, and network issues in a fast-paced environment. Candidates should have... 
    Full time

    The Fountain Group

    Phoenix, AZ
    5 days ago
  •  ...presence and our ability to help our clients stay a step...  ...seeks a Desktop Support - Technical Analysis Sr...  ...implementation, maintenance, troubleshooting and/or repair of...  ...software components for user groups - Evaluate system...  ...incident management service desk functions. - Diagnoses... 
    For contractors
    Remote work

    NTT DATA

    Phoenix, AZ
    1 day ago
  •  ...universities, and government agencies, providing skilled craft, technical, management, and engineering support nationwide. The position involves assisting end users, contributing to system development, and resolving code errors to keep critical systems running smoothly... 
    For contractors

    GD Barri

    Phoenix, AZ
    3 days ago
  • $70k

     ...The Technical Support Specialist II. for St. Mary’s Food Bank (...  ...Functions Maintain day-to-day help desk functions and aid in...  ...applicable. Provide proper troubleshooting, resolution, root cause, documentation...  ...problem and responds to the user with a clear, concise, and... 
    Temporary work
    Work at office
    Remote work
    Flexible hours

    St. Mary's Food Bank

    Phoenix, AZ
    24 days ago
  •  ...Job Title: Technical Support Specialist- Tier 1 Status : Full-time, On-site Department...  ...assistance to customers and internal users experiencing technical or application-...  ...Directory, Microsoft Entra ID). · Ability to troubleshoot basic hardware peripherals (monitors,... 
    Full time
    Temporary work
    Immediate start
    Home office
    Visa sponsorship
    Shift work
    Afternoon shift
    Early shift

    Yrefy LLC

    Phoenix, AZ
    7 days ago
  • $19 - $23 per hour

     ...fast-paced and driven, but also supportive and humble. We value...  ...investing in our people, and helping each other reach the next level...  ...support for employees, handling user issues, managing hardware and...  ...and connectivity issues. Troubleshoot and resolve problems with construction... 
    Hourly pay
    Full time
    Temporary work
    For contractors
    Work at office

    All Things Metal

    Phoenix, AZ
    more than 2 months ago
  • IT Support Technician Vaco has partnered with a client in...  ...strengthening systems, and helping create a more efficient and user-friendly environment...  ...across devices and systems Troubleshoot a wide range of issues across...  ...in an IT support, help desk, or similar technical role... 
    Contract work
    Work at office
    Local area
    Remote work
    Phoenix, AZ
    4 days ago
  •  ...Support Technician Arizona Public Service generates reliable, affordable and clean energy...  ..., meetings and events. 4) Serves as user support for department's computer-based...  ...discrepancies with appropriate contacts. 6) Troubleshoots problems with departmental office... 
    Permanent employment
    Work at office
    Local area
    Work from home
    Home office

    Disabledperson, Inc

    Phoenix, AZ
    5 days ago
  • $16 - $20 per hour

     ...salaries and benefits, along with a supportive, small-company culture backed...  ...of work area General help throughout the office An average...  ...(s) will learn how to troubleshoot and fix a variety of hardware...  ...costs, and provide an innovative user experience while maintaining... 
    Full time
    Part time
    Work at office
    Immediate start
    Monday to Friday
    Day shift

    6AM City, LLC

    Phoenix, AZ
    4 days ago
  •  ...Description Level 1 Service Desk Analyst | Phoenix, AZ | $18.75...  ...day-to-day technical support to internal and...  ...internal and external end users Answer inbound phone...  ..., courteous service Help develop and improve work...  ...role Remote troubleshooting of networking, server,... 
    Full time
    Contract work
    Local area
    Remote work
    Monday to Friday

    SunSoft Online

    Phoenix, AZ
    1 day ago
  •  ...integrations. Become the go-to expert for our Keap opportunity...  ...our CRM to create a seamless user experience. Serve as a...  ...for incoming tech tickets, troubleshooting issues quickly and independently...  ...to work with a talented and supportive team. If you are ready to take... 
    Full time
    Remote work
    Monday to Friday
    Flexible hours

    Nighthawk Equity

    Phoenix, AZ
    3 days ago

Do you want to receive more vacancies?

Subscribe and receive similar vacancies to Help Desk Analyst - Expert User Support & Troubleshooting. Be the first to apply!