Sign up to access all features of our service.
  • Job search
  • Favorites
  • Create a CV
    New
  • Salaries
  • Subscriptions

Help Desk Analyst - Expert User Support & Troubleshooting

vTech Solution, Inc.

A technology solutions company in Arizona seeks a Help Desk Support Specialist to manage customer inquiries through calls, emails, and tickets. Responsibilities include troubleshooting requests, maintaining databases, and ensuring accurate customer information. Ideal candidates will have 3-5 years of experience in tier 1 or tier 2 support, alongside strong communication skills. This role may involve in-state travel and requires a valid driver's license. #J-18808-Ljbffr vTech Solution, Inc.

Vacancy posted 5 days ago
Similar jobs that could be interesting for youBased on the Help Desk Analyst - Expert User Support & Troubleshooting in Phoenix, AZ vacancy
  •  ...seeking a customer service professional to resolve technical issues and deliver support to clients via calls, emails, and help-desk tickets. You will record interactions, provide basic troubleshooting, and guide customers through technology solutions while escalating complex... 
    Suggested

    Valued Relationships, Inc.

    Phoenix, AZ
    2 days ago
  • Relativity is seeking a Technical Support Specialist to diagnose, troubleshoot, and repair complex software and networked systems while engaging with customers by phone and email. The role requires strong SQL and Windows skills, Salesforce ticketing, and a focus on delivering... 
    Suggested
    Monday to Friday
    Shift work

    Relativity

    Phoenix, AZ
    4 days ago
  •  ...services improve lives and help families by supporting young children and their...  ...collaboration. Job title: EHR Help Desk Analyst In this role you will:...  ..., scheduling, reporting, user access, and billing...  ...and perform Tier 2 troubleshooting for workflow, configuration... 
    Suggested

    Southwest Human Development Inc

    Phoenix, AZ
    13 days ago
  •  ...Description Job Description Help Desk Analyst – ServiceNow – Phoenix...  ...~1+ year of help desk or troubleshooting experience ~ Hands-on experience...  ...The work: Technical support for the state's ERP system...  ..., walking non-technical users through problem-solving, triaging... 
    Suggested
    Hourly pay
    Contract work
    January start
    Live in
    Local area
    Remote work
    Monday to Friday

    SunSoft Online

    Phoenix, AZ
    14 days ago
  • Rippling in San Francisco, CA, is seeking a Customer Support Payroll specialist to help customers with payroll tax issues, filings, and compliance. You’ll become the go-to expert on US payroll, guiding users through complex scenarios and delivering clear, helpful guidance... 
    Suggested

    Rippling

    Phoenix, AZ
    5 days ago
  •  ...Position Summary The role of a Level I Help Desk Analyst is to provide IT related support utilizing phone, chat, email, or...  ...and software issue using troubleshooting skills. • Provides complete and...  ...technical communication that end-users can understand. • Follows IT and... 
    Full time
    Work at office
    Remote work
    Flexible hours
    Shift work
    Night shift
    Day shift

    Phoenix Children's Hospital, Inc.

    Phoenix, AZ
    2 days ago
  • A leading technology firm is seeking a Technical Support Specialist I to deliver front-line technical support in Phoenix, AZ. Responsibilities...  ...requests, managing ticket triage, and performing basic troubleshooting for hardware and software issues. The ideal candidate will... 

    Bex Partners

    Phoenix, AZ
    3 days ago
  •  ...emails, and web inquiries for end users and other external Help Desks Tracks and logs inquiries into a ticket...  ...is accurate on tickets Troubleshoots and provides solutions to frequently...  ...capability Basic desktop and laptop support and troubleshooting Skill in: Verbal... 

    vTech Solution, Inc.

    Phoenix, AZ
    6 days ago
  • 日本アバカス株式会社 seeks an Analyst for their Enterprise Service Desk in Phoenix, Arizona. The role involves troubleshooting IT-related support requests and providing excellent client service. Candidates should have an Associate's Degree and 2-5 years of experience with Microsoft... 

    日本アバカス株式会社

    Phoenix, AZ
    3 days ago
  • Ware Malcomb is seeking an IT Support Specialist II to assist end users in the Phoenix area and regional offices. The role focuses on troubleshooting and triaging tickets, serving as a mid‑level...  ...include managing the help desk queue, providing excellent customer... 
    Work at office
    Local area

    Waremalcomb

    Phoenix, AZ
    3 days ago
  •  ...Technologies, Inc. is seeking a Full-Time Technical Services Analyst in Phoenix, Arizona. You will work with an enthusiastic team...  ...top-notch IT service, monitoring systems, and providing support for end-users. The ideal candidate should have relevant IT experience, particularly... 
    Full time

    Crossroads Technologies

    Phoenix, AZ
    4 days ago
  • Tokyo Electron America, Inc. is seeking a Technical Support Engineer to provide expert assistance to clients under supervision. You will troubleshoot hardware and software issues, document interactions, and guide field engineers with clear, actionable steps. The role involves... 

    Tokyo-Electro

    Phoenix, AZ
    2 days ago
  •  ...integrity of cash and accounts receivable, input payments and adjustments, and ensure compliance with finance policies. This role supports posting 835 files and lockbox activity, ensuring timely processing. The position posts 835 electronic payments, reconciles ERA totals... 

    Phoenix Children's

    Phoenix, AZ
    5 days ago
  • HCLTech is seeking an IT Support Specialist in Phoenix to provide end-user computing support across desktops, laptops, and mobile devices. You will handle Level 1/2 break/fix, configure devices, and assist with OS upgrades, login issues, and connectivity problems. Responsibilities... 
    Remote work

    Hcltech

    Phoenix, AZ
    4 days ago
  •  ...insurance technology firm in Phoenix is seeking a Help Desk Technician to provide technical support and assistance to users. The ideal candidate should have a Bachelor's...  ...support roles. Responsibilities include troubleshooting software issues, guiding users, and conducting... 
    Full time

    Reliance Partners

    Phoenix, AZ
    4 days ago
  • $21 per hour

     ...someone with 1+ years of technical support experience. We require at...  ...We provide remote and onsite help desk support for clients using...  ...Active Directory tasks such as user creation, terminations, and password...  ..., and user unlocks. We troubleshoot and configure basic hardware,... 
    Hourly pay
    Full time
    Work at office
    Remote work

    Atlas Professional Services, Inc.

    Phoenix, AZ
    5 days ago
  • Indotronix UK in Tolleson, AZ is seeking an IT Desktop Support professional to provide on-site end-user tech support and manage hardware, software, and...  ...in-person customer-facing IT support, with strong troubleshooting and communication skills. The position offers 6+ months... 
    Contract work

    Indotronix UK

    Phoenix, AZ
    5 days ago
  •  ...presence and our ability to help our clients stay a step...  ...seeks a Desktop Support - Technical Analysis Sr...  ...implementation, maintenance, troubleshooting and/or repair of...  ...software components for user groups - Evaluate system...  ...incident management service desk functions. - Diagnoses... 
    For contractors
    Remote work

    NTT DATA

    Phoenix, AZ
    4 days ago
  • A technical support provider is seeking an IT Desktop Support Technician in Phoenix, Arizona to provide hands-on technical support for end users. The role involves troubleshooting hardware, software, and network issues in a fast-paced environment. Candidates should have... 
    Full time

    The Fountain Group

    Phoenix, AZ
    3 days ago
  •  ...Job Title: Technical Support Specialist- Tier 1 Status : Full-time, On-site Department...  ...assistance to customers and internal users experiencing technical or application-...  ...Directory, Microsoft Entra ID). · Ability to troubleshoot basic hardware peripherals (monitors,... 
    Full time
    Temporary work
    Immediate start
    Home office
    Visa sponsorship
    Shift work
    Afternoon shift
    Early shift

    Yrefy LLC

    Phoenix, AZ
    5 days ago
  • $19 - $23 per hour

     ...fast-paced and driven, but also supportive and humble. We value...  ...investing in our people, and helping each other reach the next level...  ...support for employees, handling user issues, managing hardware and...  ...and connectivity issues. Troubleshoot and resolve problems with construction... 
    Hourly pay
    Full time
    Temporary work
    For contractors
    Work at office

    All Things Metal

    Phoenix, AZ
    more than 2 months ago
  •  ...Position Summary   The IT Support & EMR Analyst serves as the primary...  ...of contact for end-user technology support while...  ...subject matter expert. This role provides desktop, help desk, hardware, software, and...  ...multiple clinic locations.  Troubleshoot Windows workstations,... 
    Private practice
    Remote work
    Monday to Friday

    Foothills Neurology

    Phoenix, AZ
    15 days ago
  •  ...Description Level 1 Service Desk Analyst | Phoenix, AZ | $18.75...  ...day-to-day technical support to internal and...  ...internal and external end users Answer inbound...  ...courteous service Help develop and improve work...  ...support role Remote troubleshooting of networking, server,... 
    Full time
    Contract work
    Local area
    Remote work
    Monday to Friday

    SunSoft Online

    Phoenix, AZ
    21 days ago
  • $23.4 - $34.5 per hour

    About the Team The Technical Support Team at SevenRooms is part of DoorDash’s broader...  ...strategic, and empathetic ready to help. Whether it's troubleshooting technical issues, advising on...  ...that display empathy for our range of users—from Dashers to merchant partners to... 
    Hourly pay
    Full time
    Work at office
    Local area
    Remote work
    Flexible hours
    Shift work
    Weekend work

    DoorDash

    Phoenix, AZ
    5 days ago
  •  ...Description Job Description The IT Support Technician is the first line of...  ...of hardware provisioning, user access, and immediate technical troubleshooting. Your goal is to provide seamless...  ...interpersonal skills and the patience to help non-technical users navigate technology... 
    Weekly pay
    Temporary work
    Part time
    Work at office
    Local area
    Immediate start
    Remote work
    Weekend work
    Afternoon shift

    A1 Garage Door Service

    Phoenix, AZ
    18 days ago
  • $70k

     ...The Technical Support Specialist II. for St. Mary’s Food Bank (...  ...Functions Maintain day-to-day help desk functions and aid in...  ...applicable. Provide proper troubleshooting, resolution, root cause, documentation...  ...problem and responds to the user with a clear, concise, and... 
    Temporary work
    Work at office
    Remote work
    Flexible hours

    St. Mary's Food Bank

    Phoenix, AZ
    22 days ago
  •  ...Job Description Job Description Help Desk Technician Are you passionate about...  ...to provide first-level technical support to internal users. This is an excellent opportunity for...  ...a fast-paced environment and enjoys troubleshooting hardware, software, and network issues... 
    Full time
    Remote work
    Monday to Friday

    Headfarmer

    Phoenix, AZ
    15 days ago
  •  ...Position Overview: The Technical Support Specialist position serves as...  ...assistance to computer users. Answer questions or resolve...  ...perform basic Microsoft O365 troubleshooting. Act as the single point of...  ...Actively looking for ways to help people. Time Management: Managing... 
    Contract work
    Work at office
    Work from home

    MYTEK Network Solutions LLC

    Phoenix, AZ
    more than 2 months ago
  • $48.9k - $65.3k

     ...strategies and solutions to help them feel confident about the...  ...As a Senior Service Desk Technician on the IT Service...  ...pivotal role by providing end user support for all EFE staff. This includes...  ...end user's request or issue, troubleshooting, resolving or escalating as... 
    Work at office
    Remote work
    Monday to Friday
    2 days per week

    Edelman Financial Engines, LLC

    Phoenix, AZ
    16 days ago
  •  ...Support Technician | Portfolio Management & Controls The Support Technician provides...  ...review, meetings and events. Serves as user support for department's computer-based...  ...discrepancies with appropriate contacts. Troubleshoots problems with departmental office... 
    Permanent employment
    Work at office
    Local area

    APS

    Phoenix, AZ
    6 days ago

Do you want to receive more vacancies?

Subscribe and receive similar vacancies to Help Desk Analyst - Expert User Support & Troubleshooting. Be the first to apply!