Kitchen Team Member Bilingual (Spanish)
Chick-fil-A
Kitchen Team MemberCompany: Chick-fil-A Flatbush and Atlantic/ Clinton HillLocation: Brooklyn, NYCompensation: $17.50/hour - $19.50/hourOperation Hours: 5:30 am – 12:30 am (6 days a week, Monday-Saturday)Job DescriptionAs a Chick-fil-A Kitchen Team Member, you play a crucial role in the effectiveness of our team and the success of Chick-fil-A Flatbush & Atlantic. In selecting Chick-fil-A KTM's, we seek hard-working individuals who share our passion for serving great-tasting food in a remarkably clean and safe environment. The mission of a Kitchen Team member is to maintain a very high standard in all areas of kitchen operations and food safety to ensure every guest receives a consistent food experience of excellence with regard to food quality, presentation, and speed of service.As a kitchen team member, training may include any of the back-of-house areas, including food prep, assembly, and cooking (including produce, raw, cold & hot breakfast/lunch/dinner products, desserts, and beverages). Cleaning & maintenance, truck and inventory, storage and waste disposal areas, as well as preparing boxed meals, catering orders, and deliveries, may also be the responsibilities of a kitchen team member. All kitchen areas will implement LEAN and other required systems & checks for Food Safety, Food Quality, Food Cost, and Productivity. All Kitchen Staff members are expected to work collaboratively with their team and the entire store to strive for excellent performance in all areas. Must be able to work within 5:30 am and 12:30 am. We prefer a minimum age of 18+ years for this job.Expectations of a Kitchen Team MemberWork your scheduled shifts and arrive on time every shiftArrive for your shift in full uniform: shirt, pants, belt, non-slip shoes, nametag, pen ( team members with long hair should have it pulled back into a ponytail/bun)Know the CFA corporate purpose statement, Core Values, and VisionUnderstand Operational ExcellenceServe 'Crave' able FoodBe Surprisingly FastKeep a Refreshingly Clean RestaurantOrder Accuracy – 100% every timeMaintain a "sense of urgency" and a "pep in your step" when it comes to serving our GuestsWhen things slow down, know what you should be doing next – if you're not sure, ask the shift managerGiving up a scheduled shift will be rareIf you committed to a certain availability in the interview, we expect you to hold to thatYou will be trained in the "Chick-fil-A" way, strive to hold to that standardResponsibilities of a Kitchen Staff MemberOn arrival for your shift, check the game plan (Setup Board) for your assigned positionStay focused on your assigned position and relevant duties, and strive to be an A-player.Always ask: "What is our Guest experience right now?" What can you do to impact and improve their experience?Effectively assembles orders and correctly assembles all menu productsAble to properly use all equipment related to the kitchenFollows standards for proper presentation of ordersEnsures accuracy of orders and a sense of urgencyCommunicate effectively with the front counter hospitality team about wait timesProper food quality and monitoring (eRQA, Steritech Reports, Safe Daily Critical, and ROA)Upholds organizational standards to increase proficiencyMonitoring/preventing waste by following proper trackingEnsures a clean and sanitized food contact surface before and after preparing food and at least every 4 hours for ongoing tasksEnsures a clean and inviting kitchen environment; this includes walls, floors, floorboards, ceiling, hood vents, and equipmentAlways prepared for Steritech or Department of Health and Sanitation visits by following required food quality and safety procedures and checksBe efficient in at least three kitchen stationsMeasuring the Success of a Kitchen Staff MemberComplete Initial New Hire TrainingSuccessful completion of 30,60,90 annual evaluationsCompletion of any ongoing training assignmentsCross-functional player for all Kitchen roles: (Breader, Fries, Salads/Prep, Machines, Food Assembly line, Inventory rotation, Opening, Closing)Meet Order Accuracy and Speed of Service goalsWork Schedule and Secondary ResponsibilitiesHours are not guaranteed but are predictably scheduled in accordance with the NYC Fair Work Week Law. Hours are subject to change based on business needs and are assigned based on an individual's availability, work performance, and dependability.Must be available to work on SaturdaysWork EnvironmentThe work hours can be long and physically demanding, so employees may find the job tiring. The restaurant environment is likely to be noisy and busy, which can all be stressful. Managers and other members of the leadership team are also on their feet for most of the shift, so comfortable shoes need to be worn, and the job is not suitable for anyone with back problems. Stamina and physical strength are also important, as employees are expected to lift and carry heavy items regularly (at least 25 lbs). Leaders may be expected to start work very early or work at night. Team morale and positivity are very important and a part of the Chick-fil-A culture.Work Directly with A Chick-fil-A Owner/OperatorWork directly with the franchise owner and his leadership team to grow and lead the business.Competitive Pay, Bonuses, and Scholarship Opportunities: along with a competitive paycheck, you will work in a nurturing environment where you will learn valuable business and people skills.Education Assistance (Scholarships & Book Reimbursement Program)Free MealsFlexible SchedulingIt's a Great Place to WorkAt Chick-fil-A, our Owners/Operators consider their team members to be more than just employees, they are a highly valued part of each Chick-fil-A restaurant. Our high retention rate is proof that team members enjoy working at Chick-fil-A.BenefitsFlexible schedulePaid time offHealth insuranceDental insuranceVision insuranceLife insuranceDisability insurance401(k)401(k) matchingReferral programEmployee discountPaid trainingOther
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